This shop misdiagnosed my vehicle and then charged me $400 for the misdiagnosis.
They 1st claimed that my vehicle quit running because of exposed wiring under my interior floor trim. He says that they would charge $500 to fix the wires. The wires are speaker wires...
Then 2nd, the owner Bill calls and tells me that the "new" diagnosis is a loose wiring harness under my transmission. He explains how much tiring labor will be involved with splicing and rewrapping the individual wires in the harness will amount to $1500 with no guarantees of a fix. This shop didn't offer the obvious, easier, and cheaper fix of just simply replacing the whole harness...
Then 3rd, owner Bill refuses my offer to pay for a thorough diagnosis before proceeding with the $1500 guess work.
Finally, when I call to inform the shop that I had lost confidence in their ability to provide a reliable and accurate diagnosis, the owner Bill yells and screams using vulgar language towards me stating that he is insulted by my opinion and demands $400 in cash only to retrieve my vehicle.
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They 1st claimed that my vehicle quit running because of exposed wiring under my interior floor trim. He says that they would charge $500 to fix the wires. The wires are speaker wires...
Then 2nd, the owner Bill calls and tells me that the "new" diagnosis is a loose wiring harness under my transmission. He explains how much tiring labor will be involved with splicing and rewrapping the individual wires in the harness will amount to $1500 with no guarantees of a fix. This shop didn't offer the obvious, easier, and cheaper fix of just simply replacing the whole harness...
Then 3rd, owner Bill refuses my offer to pay for a thorough diagnosis before proceeding with the $1500 guess work.
Finally, when I call to inform the shop that I had lost confidence in their ability to provide a reliable and accurate diagnosis, the owner Bill yells and screams using vulgar language towards me stating that he is insulted by my opinion and demands $400 in cash only to retrieve my vehicle.
True events.
Beware!!!