MaryLou said they were friendly, very knowledgeable and very quick. She liked the way the mechanic advised her. She also recommended a family member and they said their vehicle never ran so good.
We were out of town and our truck broke down. They were friendly and fixed our truck the same day with in hours. We are extremely happy and grateful. We are now home in Cameron Park.
To make the appointment, I was initially put on the phone for a long period of time; I hung up and redialed connected with a service professional and was able to schedule a same-day appointment. This was much appreciated!
Joshua said they were very polite and got things done quickly. they're transparent on what they're what they're going to do. He added he would like them to call him when his vehicle is completely done and not when it's almost done. They did a great job.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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