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Integrity 1st Car Pros

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(237 Avis)
100
Écrire un avis
Offres

Détails du score

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores™
5,0
Moyenne de ReScore™
100
Score NPS ®

Détails de l'entreprise

À propos

At Integrity-1st Car Pros our mission is simple; to deliver quality work at fair prices while utilizing the most contemporary technologies and providing exceptional customer service. We are a local Texas-based, family owned and operated business with over two decades of experience! By sticking to our core values since day one; we have At Integrity-1st Car Pros our mission is simple; to deliver quality work at fair prices while utilizing the most contemporary technologies and providing exceptional customer service. We are a local Texas-based, family owned and operated business with over two decades of experience! By sticking to our core values since day one; we have nurtured a community of loyal customers all over the region and strive to build lasting relationships with our community. ...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(972) 442-8080
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
2014 S State Hwy 78 Ste 170 Wylie, TX 75098
Obtenir des directions

Affiliations

Integrity 1st Car Pros' Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(237 Avis)
Écrire un avis
Avis récents
KH
gravatar
Kevin H.
Wylie, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/02/2025
0
Destroyed the engine on my car with Shoddy workmanship and shady business practices.
Sharing so nobody else ends up in this situation.
I brought my BMW to Integrity 1st Car Pros after confirming they had experience with BMWs. Instead, this happened:
🚨 Quick Timeline & Issues
Oct 1: Dropped off car
Oct 2: They broke a screw on oil filter housing
Oct 3: Broke oil level sensor
Oct 4–5: Shop closed
Oct 6: Told sensor needed replacement — waited 3 days
Oct 9 ~6:00 PM: Picked up car
~7:15 PM: 45 miles later Car broke down — “Drivetrain Malfunction”
BMW confirmed sensor was patched, not replaced, Proper Procedure not followed & oil was over-filled by 0.5 qt
💸 Out of Pocket
$1,400 to shop
$500 tow(back to shop-Shop to BMW-BMW to Home)
$855 BMW diagnostic
1 month without a car
🧊 Shop’s Response
Certified letter denying all responsibility(attached)
Refused to provide liability insurance info
“Corporate” number is a cell w/ full voicemail
No follow-up or resolution offered
I was more than patient and I waited a month trying to resolve privately and professionally.
Now moving forward with:
👉 Filing complaint with Texas Attorney General
👉 Attorney taking over this week
🚫 Important Note
They changed ownership Oct 1 — older positive reviews are from the previous owner, not these owners.
Posting to protect the community. Nobody should deal with this.
Offres et publications
Thanks for the awesome review! 🚗✨ We’re here to keep you cool, calm, and cruising—no matter how hot you come in! We're thrilled to be your go-to car pros for all your needs. Keep driving safe and smooth! 😎 #Integrity1stCarPros #CustomerForLife
Apprendre encore plus
Celebrating America's 250th Birthday!
Getting ready for summer road trips? Now is the perfect time to make sure your vehicle is road-trip ready while taking advantage of our July 4th Specials! Current Specials: - $99 Hunter Laser Alignment - $89.99 Full Synthetic Oil Changes* - Buy 2 Flush Services, Get 1 FREE - Buy an Engine Air Filter, Get a Cabin Air Filter FREE - 17.76% OFF Any Repair (up to $250) At Integrity 1st Car Pros, you'll always receive: - Honest recommendations - Transparent pricing - Quality repairs - Exceptional customer service These specials are available through July 15, 2026. *Exclusions apply. See shop for complete details.
Offre valide du 07/02/2026 au 07/15/2026
Appeler maintenant : (972) 442-8080
We're thrilled to hear about your pleasant experience! 🚗✨ Quick estimates and friendly vibes are what we aim for. No pressure here, just good service! Thanks for trusting us with your ride. 😊 #Integrity1stCarPros #AutoCareExperts
Apprendre encore plus
⭐⭐⭐⭐⭐ 4.9 Stars | Over 1,100 Reviews As you prepare for summer road trips and holiday travel, make sure your vehicle is ready for the miles ahead.
Apprendre encore plus
Celebrating America's 250th Birthday!
Getting ready for summer road trips? Now is the perfect time to make sure your vehicle is road-trip ready while taking advantage of our July 4th Specials! Current Specials: - $99 Hunter Laser Alignment - $89.99 Full Synthetic Oil Changes* - Buy 2 Flush Services, Get 1 FREE - Buy an Engine Air Filter, Get a Cabin Air Filter FREE - 17.76% OFF Any Repair (up to $250) At Integrity 1st Car Pros, you'll always receive: - Honest recommendations - Transparent pricing - Quality repairs - Exceptional customer service These specials are available through July 15, 2026. *Exclusions apply. See shop for complete details.
Offre valide du 07/02/2026 au 07/15/2026
Appeler maintenant : (972) 442-8080
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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