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Import Specialists

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(26 Avis)
88
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

Asian import auto repair and maintenance since 1985. Located on LaPorte Ave. just west of Poudre High School. Here to help service your vehicle at a fair price and expedient manner. Asian import auto repair and maintenance since 1985. Located on LaPorte Ave. just west of Poudre High School. Here to help service your vehicle at a fair price and expedient manner.

Catégories
Entretien de la voiture, Réparation automobile, Réparation automobile d'importation
Contact
(970) 482-5774

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure des montagnes (É.-U. et Canada)
2829 Laporte Avenue Fort Collins, CO 80521
Import Specialists' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(26 Avis)

MA
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MADELINE A.
Fort Collins, CO
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/05/2025
client vérifiéVérifié Client
7
Quick and transparent
Overall turnaround was surprisingly quick. Price was about average, you probably could find a cheaper mechanic but not without tradeoffs. Transparency was excellent. Only upsell was a UV dye for my oil in order to find a possible slow leak for a whopping $80 which I declined. Overall good service, minus one star for the minor upsell attempt and slightly above average cost.
The Team A. de Import Specialists a répondu le 05/07/2025 02:21 PM

Thank you for your honest feedback—we really appreciate you taking the time to share your experience! We're glad to hear you were happy with the quick turnaround and our transparency.

Regarding the UV dye upsell: we want to clarify that the $80 service includes not just the dye, but also a thorough steam cleaning of the engine area. This step is essential for removing any existing oil residue so that we can accurately pinpoint the source of a slow leak during follow-up inspections. We understand not everyone opts for it, but we always want to offer solutions that help prevent larger, costlier repairs down the road.

Thanks again for choosing us—we hope to see you again if your vehicle needs anything in the future!


AH
Allie H.
Fort Collins, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Support small business!
Import Specialists was wonderful with listening to my car concerns and was able to give me advice I could trust regarding my Honda's AC issues. I dropped off my car in the morning and got it back that evening in great shape- the job (replacing the AC compressor) was a quarter of the price that the dealership would've quoted me, and I walked away from Import Specialists with 100% more confidence than if I got my car fixed at the dealership. They educate you on your car's issue without sounding like a pushy salesperson who wants more money. Their actions demonstrate they value transparency and quality!
The Team A. de Import Specialists a répondu le 05/01/2025 10:37 AM

Thank you Allie. We would rather educate you about your car and what it takes to keeo it runnung well. We don't like to sell you unnecessary items. Enjoy that working A/C.


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Kind, helpful, efficient
Phil makes me feel comfortable taking my car to a mechanic. Been here multiple times and appreciate the kindness.
The Team A. de Import Specialists a répondu le 05/01/2025 10:34 AM

Thank you for your review. We love to make people feel comfortable. I try to take and educational approach rather than a sales approach. 


Client vérifié
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/25/2025
client vérifiéVérifié Client
7
Language matters!
Helpful and timely response.
Problem fixed to satisfaction.
I should have looked at leaky seal myself.
I was offered opportunity and turned it down.
Words really do matter.
When I saw significant leak on exit paperwork I felt I failed to understand the importance of the needed repair.
Opted out of service.
" eyeball" it is not language I understand.
The Team A. de Import Specialists a répondu le 04/25/2025 10:49 AM

Thanks for your feedback. We don't oversell or try to panic you as a customer. Your leak is wet, it should be repaired when you can, but it is NOT an emergency. If you decide to keep this vehicle we're here to help you. 


KF
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KIM F.
Fort Collins, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
9
Felt very informed throughout the day by Clint.
Clint was very good at explaining my car’s issues. I appreciate him doing so. I didn’t not feel pressured either.
The Team A. de Import Specialists a répondu le 04/25/2025 10:50 AM

Phil is the one that helped, Clint has not been here for years. Always happy to help. 


JI
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Jack I.
Fort Collins, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Fast and reliable
My wife and I have been taking our cars to import specialists for 2 years now and have always had positive experiences. They are conscientious about caring for your vehicle and do not try to sell you unnecessary services.
The Team A. de Import Specialists a répondu le 04/25/2025 10:51 AM

We appreciate your business and your referrals. Jack. 


Client vérifié
Evans, CO
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/17/2025
client vérifiéVérifié Client
8
Well done, good communication
Estimate was good, unforseen work was communicated and reasonable.
You guys are great!!!
The Team A. de Import Specialists a répondu le 04/25/2025 10:51 AM

Your Jeep was a fun project. Hope all is well. 


SH
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Stuart H.
Fort Collins, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
90K tune up
We had a 90K mile tune up on our Toyota Highlander.
Everything went smoothly and efficient! They were flexible on scheduling, thoroughly explained everything they needed to, including itemized pricing, and finished on time.
Great service and price!
The Team A. de Import Specialists a répondu le 04/25/2025 10:54 AM

🌟 Thank You for the 5-Star Review! 🌟

We’re incredibly grateful for your kind words and support! Your 5-star review made our day, and we’re so glad to hear that you had a great experience with us. Your feedback motivates our team to keep delivering top-notch service every time.

Thanks again for taking the time to share your experience — we truly appreciate it!


JL
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JEFF L.
Eaton, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Replaced brakes and rotors
I've been taking my vehicles to import specialist since 1995. The work they do is great. They are honest and fair priced. I've recommended many of my friends to use their service for these reasons
The Team A. de Import Specialists a répondu le 04/25/2025 10:54 AM

🌟 Thank You for the 5-Star Review! 🌟

We’re incredibly grateful for your kind words and support! Your 5-star review made our day, and we’re so glad to hear that you had a great experience with us. Your feedback motivates our team to keep delivering top-notch service every time.

Thanks again for taking the time to share your experience — we truly appreciate it!


DP
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Derrick P.
Fort Collins, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
Very pleased
Imports did a great job fixing my car and sorting out potential problems they went above and beyond and did it all in a costly time efficient manner.
The Team A. de Import Specialists a répondu le 04/25/2025 10:54 AM

🌟 Thank You for the 5-Star Review! 🌟

We’re incredibly grateful for your kind words and support! Your 5-star review made our day, and we’re so glad to hear that you had a great experience with us. Your feedback motivates our team to keep delivering top-notch service every time.

Thanks again for taking the time to share your experience — we truly appreciate it!


HJ
HEATHER J.
Fort Collins, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Thank you as always!!!
Appreciate everything 👍👍👍
The Team A. de Import Specialists a répondu le 04/25/2025 10:54 AM

🌟 Thank You for the 5-Star Review! 🌟

We’re incredibly grateful for your kind words and support! Your 5-star review made our day, and we’re so glad to hear that you had a great experience with us. Your feedback motivates our team to keep delivering top-notch service every time.

Thanks again for taking the time to share your experience — we truly appreciate it!


BU
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Bob U.
Fort Collins, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Excellent service in all aspects.
Fast, curious, and very communicative.
The Team A. de Import Specialists a répondu le 02/25/2025 09:06 AM

THANKS BOB!


DR
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DENISE R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Trustworthy mechanic
Import specialist took care of me when another mechanic messed up and screwed up my car (which I only took to the other place for convenience sake)Phil advocated for me with the other mechanic for them to make it right.
The Team A. de Import Specialists a répondu le 02/25/2025 09:08 AM

WE STRIVE TO MAKE SURE THAT AOUR CUSTOMERS ARE TAKEN CARE OF, EVEN IF IT'S NOT BY US. HAPPY TO ADVOCATE FOR YOU ANYTIME. 


SC
Sara C.
Fort Collins, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2025
client vérifiéVérifié Client
10
First time customer who will return again!!!
Phil and crew were kind - real and honest. Will recommend Import Autos with a strong conviction to my friends and family and anyone reading this review.
The Team A. de Import Specialists a répondu le 02/18/2025 03:53 PM

Thank you Sara, We appreciate your kind words. Happy to help with the life lessons. 


ML
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MARCY L.
Fort Collins, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Excellent service
I am satisfied with the service I received, and my car is running smoothly now!
The Team A. de Import Specialists a répondu le 02/18/2025 04:00 PM

Thank you for you kind review.


1-15 sur 26 résultats
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