Owner doesn’t listen to your concerns. Did not fix root of the problem. After paying them an enormous amount of money, I had to go to bmw to get the right diagnoses of the issue and fixed the right way. When talking to the owner he actually hung up the phone. Very poor customer services after years of bringing my car there. NEVER AGAIN!!!!
John and his team, make sure you understand any estimate given and gives exceptional services at a more than fair price. As with all the work Import Motors has performed on my vehicles I have never been disappointed. Great job!!
Been going to Import Motors for about 4 years now. They never disappoint. They have been keeping my Volvo XC60 and my Hyundai Santa Fe in tip top shape. I usually take the Volvo in once a year and John is really striving to make his business an even better and more improved one. I can tell you I have probably already saved hundreds of dollars by skipping the dealership and taking my vehicles here. All of the services at Patrick Volvo are so far overpriced that I can only imagine well off people and people using up their warranty service go in there to get stuff done. Either way I highly reccommend John and John's team of mechanics at Import Motors. Go there and they will not disappoint.
Recommandé
GW
Ginny W.
Elgin, IL
Chevrolet Chevy Express
03/25/2017
Vérifié Client
Completely trustworthy. That to me is everything
Always trust the work without ever questioning what is done
He said the service was fast. They also explained everything very clearly to her. If she wanted to see the vehicle while it was being repaired they allowed her to do so.
Martin said this business does good work. He has been going there ever since they opened, 20 years ago. He lives 2 hours away, but it is the only place he takes his vehicles. John does a great job of running his business.
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