I had gone to dealer for years. Needed to find another option. After searching for someone to service me Volvo, I chose Import Minded. They actually had the chance to experience the scary thing my car was doing. That never happens!
Know what I really liked? They suggested lower priced options to fix the problem. It was refreshing after always paying through the roof.
Since I’ve had my car back it has driven great. The team kept in touch with me throughout.
I gave a high rating for customer service, explanation about what I needed fixed, available options, the service technician, and reasonable pricing.
I chose a great place and will recommend Import Minded to anyone in need of a great place to service an auto.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
Know what I really liked? They suggested lower priced options to fix the problem. It was refreshing after always paying through the roof.
Since I’ve had my car back it has driven great. The team kept in touch with me throughout.
I gave a high rating for customer service, explanation about what I needed fixed, available options, the service technician, and reasonable pricing.
I chose a great place and will recommend Import Minded to anyone in need of a great place to service an auto.