At Import Auto they know what they're doing and always have excellent and professional advise. They explain any problems and offer choices to the consumer. They are excellent at diagnosing problems no matter how difficult and obscure. Everyone should feel they are in good hands at Import Auto. I had been told by another dealer that I had a hole rusted through my floor under my feet and that I needed to have the floor replaced. They said this was from a leak that had to be found. I checked in with Import Auto who discovered that the lining attached to the underside of my carpet was worn and that there was no rust and no hole and no leak. This saved me quite a bit of money. I highly recommend Import Auto.
Recommandé
DN
Drew P N.
Indiana, PA
Jaguar XJS
06/27/2017
Vérifié Client
Very reliable service
Very satisfied with repair work and customer service.
The work done on my vehicle is always done excellently. It's also done in a timely way. AND...the customer service is top notch. The staff know me by name and by face....and I think by the way I sound on the phone. It's amazing! I love Import Auto. I've been going here for years.
Edward said this business is one he has been working with for 35 to 40 years. They give excellent service and good prices. He enjoys his usual service.
Lela said this business always has time for her, they are timely, and she is very satisfied with the service. Jill is very nice, and she would not take her vehicle anywhere else.
Larry said they were efficient and they took care of him right away. He was satisfied. They have always taken care of him over the last several years and he appreciates it.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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