Kat said they were great, went in for diagnosis, there was nothing wrong and they seemed great. They are awesome, worked on 2 vehicles in the last 5 years, they did a good job, and great people.
Ricky said that Joe was very professional, he kept it real. He explained the steps he had to take before getting started and was up-front with the cost. They diagnosed his problem but they were not able to fix it, due to technology they did not have.
Recommandé
JS
Jonas S.
Tennessee
Mercedes-Benz C280
03/28/2025
Vérifié Client
Catégorie : Service
Spoke with Jonas's son. He said it was good customer service.
Walter said they're always prompt and they communicate super well. They do a good job and he trusts them. He says they don't do things that don't need to be done, they have been taking care of his vehicle for 30 years.
Recommandé
WK
WILLIAM K.
Nashville, TN
BMW 525i
03/04/2025
Vérifié Client
10
Import Auto Maintenance
Import Auto Maintenance always give good service!
SK
Sean K.
Tennessee
Mercedes-Benz SL320
03/03/2025
Vérifié Client
Catégorie : Service
Sean said very good and fast, and did what he needed.
Ricardo said the service was very fast and considerably more affordable, which would make him more likely to return for service. He also said the communication by text was very helpful.
I am so glad to have the team at Import Auto Maintenance. They treat my car with the admiration that I have for it! Their work is thorough and, when I pick my car up, I know he is in excellent working condition.
I have been using this car repair shop for three decades, and I continue to be impressed with their service and their professionalism. The communicate regularly to eliminate any misunderstandings and to guide expectations. They are also great about telling you what needs doing right this minute, and what can wait a bit..
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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