business image

Hyundai Of Silsbee

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(432 Avis)
31

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
13
Total des ReScores
4,5
Moyenne de ReScore
31
Score NPS ®

Détails de l'entreprise

À propos

Hyundai Of Silsbee offers the highest quality service and vehicle maintenance. Hyundai Of Silsbee offers the highest quality service and vehicle maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(409) 373-6740

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
4100 HIGHWAY 96 BYPASS Silsbee, TX 77656
Service après-vente's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(432 Avis)

KH
gravatar
Kevin H.
Huffman, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/19/2023
0
Bait and Switch
I received a letter from Elvis with a handwritten note "Can we buy your car? Elvis 409-207-8317" and "Offer $10,715". When I called to speak with Elvis, I gat a text from Shay wo, after a few texts, confirmed that the offer is correct and valid. Later, I was called by another employee who, after two phone calls, stated that the note I received wasn't actually an offer, it was merely stating the max for which a like-in-kind vehicle had sold in the US and is, in reality "bait" (my word, not hers but, she agreed) just to get me to come in after which they would provide me with an actual, but considerably lower, offer. I get it. They are a business and want to make as much as possible on every deal. But, of they start out sleezy and dishonest, they aren't likely to suddenly develop scruples and morals when there is actual money on the table. It took 9 text messages and 2 phone calls to get an admission that the handwritten offer from the Sales Manager is a bait and switch scam. Do business here at your own risk . . . or peril.

My google review includes a photo of the actual letter and handwritten note.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.