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Hyundai of Serramonte

Score moyen
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(2 007 Avis)
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 3,1/5Évaluation globale 3,1/5Évaluation globale 3,1/5Évaluation globale 3,1/5Évaluation globale 3,1/5
Avis original
Évaluation globale 1,7/5Évaluation globale 1,7/5Évaluation globale 1,7/5Évaluation globale 1,7/5Évaluation globale 1,7/5
25
Total des ReScores
3,1
Moyenne de ReScore

Détails de l'entreprise

À propos

Hyundai of Serramonte offers the highest quality vehicle repair and maintenance. Hyundai of Serramonte offers the highest quality vehicle repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(650) 273-7752

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1500 Collins Ave Colma, CA 94014
Hyundai of Serramonte's Avis
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(2 007 Avis)

CB
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Cinfonie B.
South San Francisco, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/17/2020
Hyundai Out of Business at Serramonte
Sad, there was no notice to their customer that they were leaving. Does anyone know of any other Hyundai location other than San Jose or the East Bay. I spoke with the service department at Nissan, very nice and polite gentlemen's. Have a 2013 Sonata with low mileage, maybe it's time for a trade-in lol.
Recommandé

BV
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Bernhard V.
San Carlos, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/22/2019
client vérifiéVérifié Client
Catégorie : Service
Timely courteous service
Timely courteous service for the last time as they will no longer be a Hyundai service center.
The service does not update service intervals so my car reports that service is overdue following the recent recommended service
Non recommandé

MA
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Mary A.
South San Francisco, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2019
client vérifiéVérifié Client
Catégorie : Service
Great place!
Nobody is perfect, but this place comes close.
Recommandé

Client vérifié
San Francisco, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2019
client vérifiéVérifié Client
Catégorie : Service
Good customer service
Fast service
Recommandé

GA
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Greinke A.
South San Francisco, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2019
client vérifiéVérifié Client
Catégorie : Service
Great Service Again!
Thank you for taking care of my car again!
Recommandé

AS
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Alden S.
Foster City, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2019
client vérifiéVérifié Client
Catégorie : Service
Customer for lofe
The excellent work and very helpful staff
Very trustworthy
Recommandé

CW
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Cornelius W.
San Francisco, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2019
client vérifiéVérifié Client
Catégorie : Service
Cornelius W.
The friendly helpful employees were a plus. The customer service group was friendly and helpful. I loss a screw on my eyeglasses and after informing two of the employees; one ask to see the eyeglasses and repaired them on the spot. Another Service Representative went to the shop and got screws and brought them to me and asked for my eyeglasses as she was going to take the eyeglasses to the shop as one of the mechanics had a screw driver ready to repair my glasses. However the Customer Service Lady had already repaired the eyeglasses. I had to pick up my grandson from school and take him to an appointment and after informing the Service Rep of this matter they were able to accommodate me by getting my car service completed in a timely manner which allowed us to get to his appointment in time. We are talking a brake job. Thank you Serramonte Hyuandai Dealership, you guys are the best.
Recommandé

MC
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Michael C.
San Francisco, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/06/2019
client vérifiéVérifié Client
Catégorie : Service
Painless Service
I had to get my steering coupler replaced for my Sonata under 100,000 extended warranty. Israel, the Service Consultant, greeted me and got the details of what needed to be done. He provided excellent service in terms of letting me know the status and when the service might be completed. The service was done slightly ahead of time which was nice since I was waiting. Car wash was done which was an added plus.
Recommandé

AM
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Anna M.
San Francisco, CA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/03/2019
client vérifiéVérifié Client
Catégorie : Service
Car oil change
I wasn't really satisfied this time for service and definitely will think if I should do my next one at dealer place.
Non recommandé
VON S. de Hyundai of Serramonte a répondu le 12/04/2019 02:17 PM

CALLED CUSTOMER AND SAID WE ARE SO SORRY AND TO STOP BY OR WE CAN SEND THE THE OIL CHANGE STICKER. PLEASE CALL ME AT 650 488 2854 AT THE DEALERSHIP   THANKS Von


Client vérifié
Colma, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2019
client vérifiéVérifié Client
Catégorie : Service
Hit and miss
If you are lucky, you get the premium techs to work on your car and even get a quick wash and vacuum.
Front desk is always nice and professional.
Recommandé

Client vérifié
San Francisco, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2019
client vérifiéVérifié Client
Catégorie : Service
Is Best Service
Is Best Service
Recommandé

AL
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Andrew L.
Half Moon Bay, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2019
client vérifiéVérifié Client
Catégorie : Service
Great service
Service Advisor Isreal was very knowledgeable and helpful
Recommandé
MARJORIE T. de Hyundai of Serramonte a répondu le 11/26/2019 10:37 AM

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hyundai Of Serramonte.

Marja Tanos
Customer Relations Manager
(650) 550-7200


Client vérifié
Half Moon Bay, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2019
client vérifiéVérifié Client
Catégorie : Service
Israel
Israel is great to deal with!
Recommandé
MARJORIE T. de Hyundai of Serramonte a répondu le 11/25/2019 08:45 AM

Thank you for taking time to review our services.  We are pleased to hear that our staff made you feel important.  Looking forward to seeing you again soon.

Marja Tanos
Customer Relations Manager
(650) 550-7200


MM
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Mel M.
Moss Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2019
client vérifiéVérifié Client
Catégorie : Service
Love this place
Everyone here is kind and friendly. They always have coffee and great creamer while you wait as well as comfy couches and a huge television. They are next to target so I love dropping my car off and waiting for a text from the service department while I shop. Always a pleasure!
Recommandé
MARJORIE T. de Hyundai of Serramonte a répondu le 11/22/2019 04:08 PM

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hyundai Of Serramonte.

Marja Tanos
Customer Relations Manager
(650) 550-7200


CK
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Caroline K.
South San Francisco, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2019
client vérifiéVérifié Client
Catégorie : Service
Review
Appointments were prompt and I appreciated how every aspect (including prices) of the service was conveyed to me via text.
Recommandé
MARJORIE T. de Hyundai of Serramonte a répondu le 11/22/2019 04:07 PM

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hyundai Of Serramonte.

Marja Tanos
Customer Relations Manager
(650) 550-7200

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.