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Hyundai 112

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 957 Avis)
84
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
144
Total des ReScores
4,7
Moyenne de ReScore
84
Score NPS ®

Détails de l'entreprise

À propos

Hyundai 112 is your Medford, NY Hyundai dealer. Our Service and Parts department will help keep your vehicle looking and running like new. Call us today or stop in! Your Hyundai will be in good hands with our expert technicians. Hyundai 112 is your Medford, NY Hyundai dealer. Our Service and Parts department will help keep your vehicle looking and running like new. Call us today or stop in! Your Hyundai will be in good hands with our expert technicians.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(631) 758-2200

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2112 Route 112 Medford, NY 11763
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 957 Avis)

GS
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Gary S.
Centereach, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/10/2024
2
Catégorie : Service
Financing department?
Purchased a new vehicle as a senior wanted to protect the car so the bumper-to-bumper would extend to 10 year 100,000 miles as given by Hyundai three year 36,000 mile warranty due to the quality of my credit. I was receiving a 1.9% APR, so I told the gentleman to give me Hyundai extended 10 year 100,000 mile protection plan without telling me, he sold me A second rate protection plan that was not Hyundai and was not what I asked for unfortunately I found out after the fact, but I also found out he made a much higher comm on the sale very untrustworthy finance department buyer beware!!!!!!!!!

RR
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Rebecca R.
Patchogue, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2023
10
Catégorie : Service
Rewarding satisfying
What can I say? So much…I leased my second car there from Manny. Manny is indeed the man! Professional, courteous, and most informative! Love this guy. He leased my Hyundai Tuscan 2022 2 1/2 years ago and yesterday leased my 2024 Hyundai Tuscan to me. Love the service the friendly welcome and every positive feeling I get when i walk in. From everybody else as well! Finance department excellent! Informative, friendly, and positively wonderful to do business with! Thank you to Manny and his Hyundai family!

JH
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Joe H.
Holtsville, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/13/2023
0
Catégorie : Service
Service Department is awful!!!!!
The service department desk personnel here are totally incompetent. I have never dealt with a dealership with such poor customer service and with such lack of knowledge of the vehicles that they service. I would advise anyone NOT to bring their vehicle to this dealership for any type of service. This service department after 3 years and several days of my vehicle being left at this dealership still are unable to explain or find the cause of a roof leak that constantly leads to the center console light shortening out and needing to be replaced along with water entering the vehicle. I'm hoping at this point that's the only damage. As of my last visit instead of removing the center console light and the front headliner and checking for damage and to make attempt to locate the cause nothing was done with the exception of them running water over over the sunroof while the so called technician sat inside my vehicle. I was advised the next day when I picked up my vehicle that nothing else is going to be done and that the bulb in the center console will cost me $120 to replace.
What a disgrace!

LM
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LETITIA M.
Medford, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2023
10
Catégorie : Service
Quality Care & Customer Service
I'm in awe of the customer service provided by the service department. Everyone is so willing to help in any way they can and they make you feel so comfortable whether talking to them on the phone or in person. My husband owns a Hyundai and I own a Nissan. I took my husband to get his car fixed and the level of customer care and service that my husband and I experienced was OUTSTANDING!! Makes me want to buy a Hyundai cause you truly care about your customers. Kudos to the Service Department!!

SK
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Stephanie K.
Bayport, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/27/2022
0
Catégorie : Service
Terrible experience
I got pre approved for a car and I put a deposit down waiting for the car to come in. They called me when the car came in and said I was no longer approved.

KD
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Kathryn D.
Medford, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/27/2022
0
Catégorie : Service
The Worst Service Department
My father's car was towed there on July 5, 2022 due to an engine recall. I was told it would take 10 days to look at the car and diagnose it. Today is July 27, 2022 and they still haven't looked at the car. I have spoken to corporate 4 times...still no phone call from a case manager. Every time I call Hyundai 112 service, I am told they are extremely busy and they take appointments first. They didn't have a loaner car, so he is now in a rental at $2600.00 a month!!!! This is unacceptable!!!!

Client vérifié
Holtsville, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great Service
They customer service was fantastic! They were able to fix my vehicle in a timely matter considering parts had to be ordered. Always a pleasure doing business with Hyundai 112.
Darlene G., service manager de Hyundai 112 a répondu le 04/28/2022 09:35 AM

Thank you very much for your awesome review! We truly appreciate your business and look forward to seeing you in the future for your service needs. Thank you for being part of our Hyundai 112 family. Have a great day!

Darlene Gula
Service Manager
631-758-2200

WL
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Wi-fi L.
Middle Island, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2022
10
Catégorie : Service
ALWAYS SATISFIED
DARLENE IS ALWAYS PLEASANT AND HELPFUL

THIS IS MY THIRD SONATS...THINKING ABOUT A FOURTH

ALL PURCHASED AT 112
Darlene G., service manager de Hyundai 112 a répondu le 04/28/2022 09:37 AM

Thank you very much for your awesome review! We truly appreciate your business and continued loyalty. Have a great day!

Darlene Gula
Service Manager
631-758-2200

EL
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ELAINE L.
Middle Island, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2022
10
Catégorie : Service
ALWAYS PLEASANT AND HELPFUL
DARLENE IS ALWAYS HELPFUL AND PLEASANT TO DEAL WITH

THIS IS MY THIRD SONATA...LOVE THEM ALL...THINKING ABOUT A FOURTH
Darlene G., service manager de Hyundai 112 a répondu le 04/28/2022 09:44 AM

Thank you very much Elaine for your awesome review and kind words. It is always a pleasure to see you. Thank you for being part of our Hyundai 112 family. Have a great day!

Darlene Gula
Service Manager
631-758-2200

EL
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Elaine L.
Middle Island, NY
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2022
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
04/01/2022
Type de service : Maintenance
5
Catégorie : Service
error. .. please change rating to 5 stars
It is a pleasure to deal with Darlene...Always a smile and a pleasant word..Very helpful

Please change recommendation rating to 10. Thank you
Darlene G., service manager de Hyundai 112 a répondu le 04/01/2022 04:18 PM

I am truly sorry for any inconvenience during your service visit.  I will contact you on Monday when I return back to work. Thank you for your time. Have a good weekend. 

Darlene Gula
Service Manager
631-758-2200
Darlene G., service manager de Hyundai 112 a répondu le 04/08/2022 12:09 PM

Thank you very much for taking the time to speak with me.  Enjoy the beautiful weather!

Darlene Gula
Service Manager
631-758-2200

LA
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Louis A.
Wyandanch, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Good service
We been buy or leasing from Rt 112 Hyundai for more than 15 year’s
Never any issues with there service
or repairs
Darlene G., service manager de Hyundai 112 a répondu le 03/31/2022 05:58 AM

Thank you very much Louis for your awesome review and kind words. We truly appreciate your business and continued loyalty. We look forward to seeing you in the future for your service needs. Thank you for being a part
of our Hyundai 112 family. Have a great day!

Darlene Gula
Service Manager
631-758-2200

MB
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Marie B.
Medford, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Very pleased
On my second lease very happy
Darlene G., service manager de Hyundai 112 a répondu le 03/31/2022 10:34 AM

Thank you very much Marie for your awesome review! We truly appreciate your business and continued loyalty. We look forward to seeing you in the future for your service needs. Thank you for being part of our Hyundai 112 famiy.
Have a great day!

Darlene Gula
Service Manager
631-758-2200

ML
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Mark L.
Patchogue, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Job well done
Staff is great, service was provided without any hassle.
Darlene G., service manager de Hyundai 112 a répondu le 03/26/2022 11:23 AM

Thank you very much Mark for your awesome review! We truly appreciate your business and look forward to seeing you in the future for your service. Thank you for being part of our Hyundai 112 family.  Have a great weekend!

Darlene Gula
Service Manager
631-758-2200

VC
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Vincenzo C.
Brooklyn, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Very professional crew
From the front desk, to the salesmen, the mechanics, the stockers, and everyone that is working in the offices, and beyond the garages they all give the 100% for the company and the client satisfaction.
I always appreciate the Hyundai 112 group for their great work. Thank to all of You.
Darlene G., service manager de Hyundai 112 a répondu le 03/26/2022 11:39 AM

Thank you very much Vincenzo for your awesome review and kind words! It is always a pleasure to see you! We truly appreciate your continued loyalty. Thank you for being part of our Hyundai 112 family.  Have a great weekend!

Darlene Gula
Service Manager
631-758-2200

Client vérifié
Stony Brook, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Service at 112
They did a great job to get me in and out. Did not pressure me to purchase anything outside of the 8k mile maintenance that I was there for.
Darlene G., service manager de Hyundai 112 a répondu le 03/19/2022 04:30 AM

Thank you very much for your awesome review! We truly appreciate your business and look forward to seeing you in the future for your service needs. Thank you for being part of our Hyundai 112 family! Have a great weekend!

Darlene Gula
Service Manager
631-758-2200
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.