Huntington Beach Hyundai offers the highest quality repair and maintenance for your vehicle.Huntington Beach Hyundai offers the highest quality repair and maintenance for your vehicle.
These people stole and probably sold the EV charger out of the car they sold me and racked up toll fees on my trade in. This is the worst dealership on the planet
Car problems, barely made it to the dealership. It took them 4 days to even look at it since I had not made an appointment (the problem came on suddenly and the car couldn't be driven safely so there was no time for an appointment).
They replaced a fuel pump but it didn't fix the problem. They then replaced the high pressure fuel pump and a sensor. They also replaced the battery.
There's NO WAY that BOTH fuel pumps, the sensor, AND the battery all became defective at the same time!!!
I was without my car for 24 days.
$3400 :(
I went for an oil change service. I got there and I found out that the service was $199 which I had asked online for someone to call me which no one did. The Service Advisor told me that was the price because of inflation. When I got my car back I noticed my tires were not rotated and little things like oil change reminder sticker was not placed on the windshield, no car wash etc.. Service advisor was very rushed. He seemed inconvenienceed when I would ask questions and quotes and when I walked back to look for him, he was not at his desk. His coworkers called and paged him and never responded. About 10 minutes later I asked the adviser to have him call me which never happened. I am doubting if the oil change was even done. The mechanic's report said I needed brake flush, coolant flush which if he even looked he would have seen it was recently changed. Overall I question the entire service especially for $200. When I get some time this week I am taking my car to another dealer to have the service re-done which this whole ordeal has cost me alot of money for something like a oil change service. Bottom line, very disappointed for what this dealer has become. I saw and heard reviews and I didn't believe it until now. Never going back.
As usual, it was a very stress free process from scheduling the appointment to drop off to picking up my vehicle. I was given a realistic time frame and my vehicle was done even before then. I was assisted promptly during both drop off and pick up.
We have used Huntington Beach Hyundai for many years and have always enjoyed very courteous and helpful service members. They are professional and helpful in making sure our vehicle is serviced in a timely manner. I would recommend Ben Gonzalez to help set up appointments and follow up with the customer to make sure they're happy with services received. HB Hyundai is the best!
Client vérifié
Tustin, CA
2023 TUCSON
09/06/2023
Vérifié Client
10
Catégorie : Service
7500 miles service
The service was done mucher faster than promised and iwas on my way in no time!
thank you
TH
TIFFANY H.
Huntington Beach, CA
2014 SANTA FE SPORT
09/04/2023
Vérifié Client
9
Catégorie : Service
Always Great Service
I bought my Hyundai used from CarMax but have always brought my car for service here. They are quick to check you in. Communicate throughout the process and don't do services that are not needed. They also perform any recall issues during time of service if there are any. They are always busy so get an appointment.
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