I have been using Hummell's for 25 years now and the service is always outstanding, the price is very reasonable and fair and the office staff always make me feel at home. There is no better place to go than Hummells.
Karen said they called all around to find a battery that worked for her hybrid vehicle. They called around to get a good 5 year warranty for her battery. They are convenient, and she appreciates what they have done for her.
Have been a customer for years. Never had a problem. Always explained what needs to be done and why. Calls if they find other problems and gets the OK from me before work is done.
I've been using Hummel through three owners. Each one has been wise enough to keep the concept of customer service as the number one mission. They are professional and courteous. I can recommend them wholeheartedly.
I have been pleased and impressed with the service and work that I have received from the employees at Hummel. I was promptly helped with an estimate within a few minutes and with an appointment the next day. I feel they are honest, fair, professional, and knowledgeable. I plan to continue to have my vehicle maintained using this business.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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