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Hughes Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 448 Avis)
92
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
4,0
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(770) 382-8818

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
131 E Felton Rd Cartersville, GA 30120

Affiliations

ASE
Hughes Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 448 Avis)

AH
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Alan H.
Cassville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2025
10
Hughes automotive does it again.
Thank you Wesley and crew for making car care and repair a good experience.
Steve H. de Hughes Automotive a répondu le 08/01/2025 06:32 AM

It's fantastic to hear that your car care and repair experience was a good one! We're glad Wesley and the crew could help make it smooth sailing – or should we say smooth driving? If you ever need us again, you know where to find us. Safe travels!


KW
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KATIE W.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
9
Fast and Diligent
I dropped my car off overnight for them to check what was wrong. They were able to diagnose the issue and get it repaired same day for me. Everyone is always nice.
Steve H. de Hughes Automotive a répondu le 08/01/2025 06:33 AM

We're glad to hear that your overnight stay with us was a speedy one! It sounds like we were able to play automotive detectives and get you back on the road in no time. Our team takes pride in making sure repairs are handled efficiently, and we're pleased to know that our friendly service made the experience even better. If your car ever decides to throw another tantrum, you know where to find us!


ML
Marko L.
Georgia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
Catégorie : Service
Marko said they were kind, took care of the issues, it was timely and very professional.
Recommandé
Steve H. de Hughes Automotive a répondu le 08/01/2025 06:33 AM

We appreciate you taking the time to share your experience! It’s wonderful to hear that our team was on the ball and tackled your issues with both kindness and professionalism. We're always aiming for a five-star performance, so we must be doing something right! If you ever need anything else, just give us a shout. Safe travels until then!


MC
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MARY C.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
10
New alternator
Courtesy ride home. Repaired on time as promised. Friendly staff.
Steve H. de Hughes Automotive a répondu le 08/01/2025 06:34 AM

We're happy to hear that you enjoyed our courtesy ride service and that your repairs were done on time! Our staff takes pride in being friendly—it's part of the secret recipe to keeping cars and smiles in good shape. We appreciate your feedback and look forward to supporting you in the future with the same level of service.


TH
Tiffany H.
Adairsville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2025
client vérifiéVérifié Client
Catégorie : Service
Tiffany said that she always gets in and out. They are always friendly and she has never had any problems.
Recommandé
Steve H. de Hughes Automotive a répondu le 08/01/2025 06:34 AM

We appreciate your feedback! It's great to hear that your visits are quick and that our team has made a friendly impression. We're here whenever you need us, with quick service and a smile. Drive safe!


DR
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DEBRA R.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Timely, Courteous, & Valued
Desk personnel are courteous and respectful. Work is done in a timely manner. I'm a long term customer, and have recommended Hughes to family and friends. I'll continue to do so.
Steve H. de Hughes Automotive a répondu le 07/08/2025 08:41 AM

We appreciate your long-term loyalty and are glad to hear that our desk personnel made a positive impression on you. Courteous and respectful service is what we aim for, and it’s fantastic to know that you find our work timely. We’re always happy to welcome your family and friends into the Hughes Automotive family. Here’s to many more years of keeping your car running smoothly!


KF
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KIMBERY F.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
excellent service!
Wesley is great and very helpful. Will be bringing my car to them from now on.
Steve H. de Hughes Automotive a répondu le 07/08/2025 08:39 AM

It sounds like Wesley has made quite an impression! We're glad to hear you found him so helpful. While we're not quite ready to hand out "Best Employee Ever" trophies just yet, it's clear he deserves a little recognition. We appreciate your decision to trust us with your car and look forward to keeping it in tip-top shape for you!


AC
Autumm C.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
Catégorie : Service
Autumm said her vehicle is running now.
Recommandé
Steve H. de Hughes Automotive a répondu le 07/08/2025 08:48 AM

It's fantastic to hear that your vehicle is running like a well-oiled machine again! We're always happy to provide that spark of life to your car. If it ever needs another tune-up, you know where to find us. Safe travels on the road ahead!


Client vérifié
White, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Oil change
In early out fast thanks again.

CO
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CYNTHIA O.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
GREAT SERVICE
I love these people. They are honest and do great work. I have used them for my 1999 Rav 4 for many years and have been completely happy. I would rather deal with local businesses than large dealerships. Keep the money in Cartersville
Steve H. de Hughes Automotive a répondu le 07/08/2025 08:48 AM

It's fantastic to hear that you've been happy with our service over the years! We like to think of ourselves as the little engine that could—servicing vehicles while keeping things honest and personal. Plus, supporting local businesses is like putting fuel in the tank of the community we all love. Here’s to many more years together keeping your 1999 Rav 4 running like a champ!


MC
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MARY C.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
1999 Lincoln
They have taken car of my car for over 5 years. Always advise me if I need any service. My car runs great and it is 26 years old.
Steve H. de Hughes Automotive a répondu le 05/30/2025 06:17 AM

It's wonderful to hear that your car has been getting the royal treatment for over five years! At 26 years old, your car is like a fine wine—only getting better with age. We're glad to know that our team is keeping it running great and giving you the heads-up on any necessary services. Here’s to many more miles and memories ahead!


EC
Ernesto C.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
Catégorie : Service
Ernesto said the service was good but the price was a little high.
Recommandé
Steve H. de Hughes Automotive a répondu le 05/20/2025 10:05 AM

We appreciate your feedback on our service! We understand that price can sometimes feel like a punchline waiting to happen, but we strive to provide quality that matches our rates. If you have any further thoughts or suggestions, we're all ears. Your input helps us keep our services top-notch!


WJ
William J.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
Catégorie : Service
William said they got him in and out quick, and seemed to have done good work.
Recommandé
Steve H. de Hughes Automotive a répondu le 05/20/2025 10:05 AM

We're glad to hear that your experience was speedy and that we hit the mark with our work! It’s always our goal to make your visit as efficient as a well-oiled machine. If you ever find yourself in need of our services again, we’ll be ready to assist—quickly and efficiently, of course!


DM
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DON M.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
10
Visit
With this kind of service, why would I want to go anywhere else? What a great group of people ! Keep it up !
Steve H. de Hughes Automotive a répondu le 05/05/2025 08:48 AM

It's fantastic to hear that you had such a positive experience with us! Our team always strives to keep the service level high, and it sounds like we've hit the mark with you. We're glad you enjoyed our company—who wouldn’t want to hang out with great people, right? Your support means the world to us, and we’ll keep doing what we do best!


SB
Shkeba B.
Cartersville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
Catégorie : Service
Shkeba said the customer service was great.
Recommandé
Steve H. de Hughes Automotive a répondu le 05/20/2025 10:05 AM

It's fantastic to hear that you had a great experience with our customer service! Our team always strives to provide top-notch support, and we're happy to know they delivered. If your vehicle ever needs a little extra love or attention, we're just a call away, ready to serve you like a pit crew at a race. Your feedback truly drives us!

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