It’s just good old fashioned treatment of you the customer as a friend service
NS
Nanci S.
Wisconsin Dells, WI
03/14/2025
10
Our Go To Car Repair Shop
Hoveland's has been our go to repair shop for over 16 years now! Always the best, friendly service. Always greeted with a smile and honest welcoming!! This is the only place we will take our cars to. Always get an honest pricing and kept up to date on any changes that might arise while doing the work.
MB
Michael B.
Cottage Grove, MN
08/02/2021
Great Service - Pleasant Experience!
We had been in WI Dells and ready to leave for home when we had a flat tire. Their AAA approved tow truck driver was courteous and prompt to assist. The bad news is that upon inspections we found that the other three tires were halfway worn so could not replace one tire on an all wheel drive vehicle. All tires and tread depth need to match. We were unaware of this when we bought the car, so it wasn't happy news to be 200 miles from home and having to replace four tires. Although they were super busy, they made time to get the new tires mounted and balanced so we could be on our way home. Everyone we talked to was super friendly and they tried to make an unfortunate situation better for us. We feel we got a good price on the tires and great service from this place. Definitely recommend!
Recommandé
KR
Kyle R.
Cedar Falls, IA
07/02/2021
Excellent tire service!
I was on vacation and blew a tire. Excellent service. Good people who helped save my family trip!
Recommandé
TH
The H.
Milwaukee, WI
10/02/2019
Outstanding Service !
Almost lost my entire wheel in Lake Delton, Wisconsin. Hovlands did an excellent job on the repair, and they were thorough, efficient, and reasonable, despite a heavy work load at the time! Just Excellent!
Had alex put on a front wheel bearing, asked him what brand and he couldnt tell me, but charged me $261 for only the part. I can get a premium MOOG at carquest down the road for $109. I understand a mark up but not a 140% mark up....jeepers. he just lost a 5 year customer. I manager a large retail store where markups are 10-25% vs store cost.
I had called and asked to have a tire repair. I was told the price was “under thirty dollars for most tires”. Mechanic misdiagnosed the tire repair. The tire has a hole in the shoulder of the sidewall, and was told “there were many small needles possibly from a police stop stick”. Therefore the tire can not be repaired but I thought maybe. I had now been reassured by the representative the tire has been fixed and it will not leak anymore. The price was the original tire repair price and now added an extra ten dollars for the extra labor of “removing those said needles”. I receive my vehicle back and check my cars computer tpms to find it is not fixed it is leaking air. I had just paid 40$ happily to find out the problem was not fixed and I have been lied to and manipulated. Thanks Hovland’s.
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