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H.I.S. Automotive Services

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(304 Avis)
89
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
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-
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

À propos

H.I.S. Automotive Services LLC is a family owned auto repair and preventative maintenance shop that proudly instills local Roseburg values in every service we complete. We always focus on our customers’ safety and best interests. This extends to the quality parts that we use, such as those sourced from Advance Auto Parts, Federated Auto H.I.S. Automotive Services LLC is a family owned auto repair and preventative maintenance shop that proudly instills local Roseburg values in every service we complete. We always focus on our customers’ safety and best interests. This extends to the quality parts that we use, such as those sourced from Advance Auto Parts, Federated Auto Parts, and other reputable sources. Our ASE-certified techs regularly pursue continuing education courses so that we can consistently provide our clients with an amazing overall experience. Regardless of the type of service that your car needs today, you can trust our mechanics to impress you with a job well done. ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(541) 492-1599

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
closed
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1721 SE Stephens St Roseburg, OR 97470
H.I.S. Automotive Services' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(304 Avis)

DH
Debby H.
Roseburg, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Professional
Love the easy email breakdown of what is done and what needs to be done. It's not generic, it's informative. Someone took the time to look at everything listed and offer suggestions and their review. I would come here again. My truck drives noticeably better. Cost was less than quoted. Thank you.

Client vérifié
Roseburg, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
The "go-to" auto repair shop
My 2005 Focus started having an intermittent electrical problem. Warning dash lights would come on, speedometer & other gages would go blank, automatic door lock wouldn't work, scary to me!! I'd park it, try it a few days later & everything was back to normal. Then it would go bonkers on the next trip. I noted everything I noticed, took a picture of the dash & didn't know what to do next. Asked around to find out who would be honest & fair & H.I.S. was recommended. Explained the problem to DJ, not an emergency, so got an appt a week later. Drove over & went over all my observations with him, Dave took me home, I got the diagnostic results by text in a few hours, I okayed the work & they promised the car would be ready the next day. It was!! DJ & I set a time for picking me up, it was perfect! I was so grateful for the kindness, patience & knowledge I received. I had been prepared for a huge dollar amount since it was electrical. Diagnostics were $65.00 plus the work, parts, etc. & totaled only $207.00 plus my car got a total clean bill of health in every area! I'm 85 & was concerned I'd be taken advantage of by the wrong garage. H.I.S. is the best in all areas of auto repair & customer service. I feel blessed to have found them!!

VK
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Vern K.
Sutherlin, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Pickup truck repair
Fix it right first time. Great mechanics to work on my pickup truck

Client vérifié
Portland, OR
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/19/2025
client vérifiéVérifié Client
9
Good service, fair prices.
Communication was a bit lackluster, but the overall experience was excellent. This is the third car I've had them work on. I've been satisfied every time. I recommend them. I'll be back.

TD
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Tony D.
Winchester, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
10
Great work!!!!
......

VP
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Violette P.
Myrtle Creek, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Excellent
Great customer service!

BV
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Brian V.
Glide, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
9
Oil Change
I like that they also do an unofficial inspection to recommend needed upcoming maintenance or repairs.

Client vérifié
Roseburg, OR
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Truck running better than ever!
H.I.S. Automotive was so thorough and detailed in their work on my truck. Its running better than I can remember it running.

KE
Kerri E.
Roseburg, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
8
Walk in
I stopped by today to have my AC checked. Left my car for a couple hours and got a full inspection for a great price. 100% recommend.

Client vérifié
Winston, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
There's no one I trust with my car more
They are so thorough and give detailed explanations of what is wrong and why. Super nice too !!!

Client vérifié
Roseburg, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Great work
They did a great job of fixing my Toyota in a quick and timely way. They were super communicative and very honest. Definitely recommend and we'll be using them for all our automotive needs.
Dave Gibson & t., Owner de H.I.S. Automotive Services a répondu le 05/29/2025 10:50 AM

Thank you for the Great Review and for giving us the opportunity to be of service


DR
Daniel R.
Glide, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Fast, thorough, and professional
H.I.S made scheduling an appointment easy and straightforward, and when the time came they were very professional, respectful, and helpful providing fast and thorough service. D.J. Even walked me through the inspection after it was done and explained it very clearly so that I, someone who doesn’t know cars well, felt up to speed with the inspection they performed. I will definitely be returning to H.I.S for all my car needs.
Dave Gibson & t., Owner de H.I.S. Automotive Services a répondu le 05/27/2025 10:01 AM

Dan, Thank you for the great review and kind words. Let us know if there are ways that we can improve as we are always looking for ways to make our processes better. Again, thank you


JA
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Johnnie A.
Winston, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
great service and team
They got everything done in a timely manner and let me know what else I need done on my car
Dave Gibson & t., Owner de H.I.S. Automotive Services a répondu le 05/27/2025 10:03 AM

Thank you Johnnie for giving us the opportunity to be of service


Client vérifié
Myrtle Creek, OR
Toyota Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Great service
Extremely nice. Got my job done quick. Didn’t have exact change so charged me $5 less. I Recommend them
Dave Gibson & t., Owner de H.I.S. Automotive Services a répondu le 05/27/2025 10:04 AM

Thank you Austin for the great review and for allowing us to be of service


GS
Gwuen S.
Roseburg, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Truck maintenance
Had my plugs, wires, fuel filter and injectors changed. Very knowledgeable, informative, and friendly. Kept me informed on my truck. Will definitely go there again.
Dave Gibson & t., Owner de H.I.S. Automotive Services a répondu le 05/27/2025 10:05 AM

Thank you for the great review Gwuen and glad we could get it straightened out for you.


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