business image

Hilltop Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(269 Avis)
96
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

À propos

Steve Saporito was originally trained at Northrop University as an Airframe and Power Plant Mechanic for jet aircraft and graduated in 1982. There he studied electricity, hydraulics, pneumatics, physics, cleaning and corrosion control, mathematics, instrument systems, communications and navigation systems, air conditioning systems, Steve Saporito was originally trained at Northrop University as an Airframe and Power Plant Mechanic for jet aircraft and graduated in 1982. There he studied electricity, hydraulics, pneumatics, physics, cleaning and corrosion control, mathematics, instrument systems, communications and navigation systems, air conditioning systems, de-icing systems, fuel systems, fire protection systems, electrical systems, lubrication systems, ignition and starting systems, security systems, braking systems, airflow systems, cooling systems, exhaust systems, and other subjects with regard to aircraft repair and modifications. In 1983 he leased a local Unocal service station (Steve's Union Service) two blocks from his home. Steve’s background from Northrop University made him a meticulous mechanic and enabled him to grasp the most complex automobile technology easily.

In 1992 Unocal cancelled his lease for the service stations, and he set out to purchase the station from them. Over the next 5 years he was in legal negotiations with Unocal, Banks, and the City to resolve purchase price, cleanup responsibilities, financing, and zoning issues. After these issues were resolved, he began building the current facility.

The current Hilltop Automotive facility opened on February 15th, 1997. He started the business with two employees, himself and his mother working the front office the business has grown since then. In December he hired two more mechanics to handle the workload. In 1998, as business increased, he started hiring more mechanics to assist in handling the workload.

Today the business employs a staff of 7-12 including 3-5 ASE-certified mechanics. The shop services all makes, years, and models of automobiles including Austin Martin, Alpha Romeo, Lotus, Mercedes, Ferrari, Maserati, BMW, ,Porsche, Rolls Royce, Lamborghini, SSC, Salene, Scion, Smart, Lexus, Toyota, Infinity, Nissan, Jaguar, Ford, Lincoln, Mercury, Land Rover, GM, Cadillac, Pontiac, Audi, Honda, Bentley, Acura, Volkswagen, Buick, Chevrolet , Chrysler, Dodge, Hyundai, Isuzu, Jeep, Kia, Mazda, Mitsubishi, Saab, Saturn, Subaru, Suzuki, Volvo, International, Hummer, Mini
...more

Catégories
Réparation automobile, Entretien de la voiture, Réparation de transmission
Contact
(310) 377-2010

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
28732 Highridge Rd Rolling Hills Estates, CA 90274
Hilltop Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(269 Avis)

BP
gravatar
Brian P.
Long Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Attention to Detail
I have been taking my vehicle to Hilltop Automotive for many years and I am always extremely happy with the care and attention to detail that my car receives.
I am informed of upcoming needed maintenance in order to keep my car running smoothly. I highly recommend Hilltop Automotive for their superior work.

KC
gravatar
Kimberley C.
Rancho Palos Verdes, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Made my day thank you
I have a new car and wanted the breaking in oil out, so I took in and they did all my services and I left with a big smile on my face all great news. Our cars are so important to us but when Steve and his staff has mine I never worry. It’s a great feeling.
STEVE S. de Hilltop Automotive a répondu le 05/06/2025 04:04 PM

Thank you Kim for the review.
It's important to have your car serviced per manufacturer's recommendations to not void your new car warranty.
Thank you with entrusting us with that task.
Happy motoring and enjoy your new car.


DT
gravatar
Don T.
Rancho Palos Verdes, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Periodic service
It is reassuring to know that expert mechanics have inspected my car and done the periodic servicing. Hilltop Automotive has been taking care of my cars a long time and it has always been satisfying.
STEVE S. de Hilltop Automotive a répondu le 05/06/2025 10:54 AM

Thank you Don for the Review
Preventative Maintenance is crucial for reliability, longevity and safety.
It was our pleasure.
We look forward to your next visit


JC
gravatar
Joanne C.
Rancho Palos Verdes, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Steve is great
Great people great service
STEVE S. de Hilltop Automotive a répondu le 04/28/2025 02:31 PM

Thank you for the review.
It was our pleasure to attend to your vehicle needs and welcome you to the Hilltop Automotive family.
We look forward to your next service.


CK
Cindy K.
Rancho Palos Verdes, CA
Mercedes-Benz 300SL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2025
client vérifiéVérifié Client
10
Service
Appreciate Steve finding parts & working on my 30+ year old car.
STEVE S. de Hilltop Automotive a répondu le 04/21/2025 08:10 AM

Thank you for the review Cindy.
We appreciate your patience. With whats going on in the US and Globally, parts and supplies are difficult to obtain and a lot of sources are drying up. We do the best we can.
Enjoy your little beauty!
We look forward to your next visit.


KL
gravatar
Kim L.
Rancho Palos Verdes, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Reliable mechanic
I love Steve Saporito because he explains everything I need and why it takes as long as it does. He guarantees his work and I have full confidence in his maintenance and repair work.
STEVE S. de Hilltop Automotive a répondu le 04/12/2025 05:37 AM

Thanks Kim for the review.
It's very important for the customer to be part of the repair process.
When there is a mutual understanding it makes the process much more pleasant and without stress.
Thank you for being part of the Hilltop Automotive family.
Until next time, safe travels.


Client vérifié
Palos Verdes Peninsula, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Repair damaged sensors
Steve is the most experienced auto mechanic in the SouthBay... no need to hassle with your dealer's service department, this guy can do it all... and he's close by!
STEVE S. de Hilltop Automotive a répondu le 04/11/2025 10:55 AM

Thank you for the review.
It was my pleasure to take care of your vehicles needs.
Don't hesitate to give us a call if you have any questions.
We look forward to your next visit.


JW
gravatar
Jasson W.
Hermosa Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
10
Thank you!
As always...dependable and accommodating to my busy schedule!
STEVE S. de Hilltop Automotive a répondu le 03/31/2025 12:36 PM

Thank you Jasson for the review.
We try our best to make your vehicle's service and repairs as easy as possible.
We look forward to your next visit.


NK
Naoki K.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Hilltop auto
Excellent and reasonable services with some nice addition to please a customer!
STEVE S. de Hilltop Automotive a répondu le 03/31/2025 12:33 PM

Thank you Naoki for the review.
Welcome to the Hilltop Automotive family.
It was our pleasure to care of your vehicle's needs.
We look forward to your next visit.


JW
gravatar
James W.
Rancho Palos Verdes, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
2012 Durango like new again.
Steve is so knowledgeable and explains issues where anyone can understand. Nick is so friendly and personable. I encourage every customer to go out of their way to get to know such a fine young man. He loves to chat about everything and seems to enjoy showing customers step by step the repairs being performed on their cars as he performs the work. He explained every step of a transmission rebuild from beginning to end, and it wasn't even my car! Great guys and very thorough with running down issues and getting vehicles back on the road.
STEVE S. de Hilltop Automotive a répondu le 03/08/2025 05:55 AM

Thank you James so much for the review.
We believe that having the customer understand and be part of the repair creates a trust and respect from both parties.
Thank you for being part of the Hilltop Automotive family.
We look forward to your next visit.


PG
Phill G.
Torrance, CA
Chevrolet El Camino
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Always courteous, professional , honest work. Highly recommended
Honest, professional and courteous work. 5 star rating
STEVE S. de Hilltop Automotive a répondu le 03/07/2025 02:41 PM

Thanks Phill for the review.
It was our pleasure to repair the concerns with your vehicle.
We look forward to your next visit.


JK
gravatar
Jon K.
Redondo Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
A happy customer
Great service and wise advice.
STEVE S. de Hilltop Automotive a répondu le 03/07/2025 11:17 AM

Thank you Jon for the review.
It was great to see you.
Thanks for allowing us to take care of your vehicle's needs and your concerns.
We look forward to your next visit.


MB
gravatar
Mike B.
Rancho Palos Verdes, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
First Time at Hilltop Automotive
I brought my wife's low mileage (about 15,000 miles) 2016 Honda Fit in for basic maintenance and an inspection of items needing attention. Steve explained that there are certain items that need attention based on age instead of mileage. I was very satisfied with the service given.
STEVE S. de Hilltop Automotive a répondu le 03/05/2025 02:20 PM

Thank you Mike for the review.
Welcome to the Hilltop Automotive family.
It was a pleasure to take care of your vehicle's concerns.
We look forward to your next visit.


JA
John A.
Rolling Hills Estates, CA
Pontiac Fiero
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2025
client vérifiéVérifié Client
9
Rebuilt my 1987 Fiero. Awesome job!
Rebuilt my 1987 Fiero. I paid two other local shops to do it and they did a lot of damage. The before and after pictures are amazing. If you want the job done right, take it to Steve at Hilltop. The only reason I didn’t give the shop a 10 is because it took so long for the repairs but parts may have been difficult to get. The car runs perfectly. Their work was worth the wait.
STEVE S. de Hilltop Automotive a répondu le 02/23/2025 06:49 AM

Thanks John for the review.
You are correct. In this industry as well as other's, we are still having supply chain issues. But more importantly is the quality of those replacement part. Which is marginal at best!! Let a lone the fact that we had to fabricate parts that we're not available anymore.
We are glad that you are enjoying your beautiful Fiero.


CK
Cindy K.
Rancho Palos Verdes, CA
Mercedes-Benz E53 AMG
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
Great Car Care
Super service from the whole team
STEVE S. de Hilltop Automotive a répondu le 02/19/2025 09:39 AM

Thank you Cindy for the review.
It was our pleasure.
We look forward to your next visit.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.