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Hernandez Auto Repair

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(50 Avis)
100
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
100
Score NPS ®

Détails de l'entreprise

À propos

General Auto Repair specializing in European & Asian vehicles General Auto Repair specializing in European & Asian vehicles

Catégories
Entretien de la voiture, Réparation automobile européenne, Vente et réparation de pneus
Contact
(949) 599-6676
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
20622 Pascal Way C Lake Forest, CA 92630
Obtenir des directions
Hernandez Auto Repair's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(50 Avis)
Écrire un avis
Avis récents
DH
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Dave H.
Mission Viejo, CA
Toyota Sequoia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
10
Always Professional
Jesus and Eric always provide excellent service and communication. They service all my families vehicles.
KW
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Kristen W.
Mercedes-Benz S430
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2025
client vérifiéVérifié Client
10
This is the best mechanic services r
This is the best mechanic we have used. They are very honest and accommodating to all of our needs in a variety of different vehicles. We have had a great experience and trust them to take care of us!
KW
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Kristen W.
Volkswagen EuroVan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2024
client vérifiéVérifié Client
10
The service is excellent
We have excellent service every time we come to get our cars repaired. They are done quickly and at the best price !!!
ND
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Nancy D.
Redondo Beach, CA
Volkswagen Beetle Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2024
client vérifiéVérifié Client
10
Excellent Care
Excellent care for my car! I highly recommend.
CG
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Carl G.
Lake Forest, CA
BMW 325i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2024
client vérifiéVérifié Client
10
Happy customer
The guys are great. I have brought in mid 80's BWM up through a Ford Diesel and they always are great.
MB
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Maria B.
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2024
client vérifiéVérifié Client
10
Car Owner
Great and quick service
VM
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Victor M.
Lexus RX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/15/2024
client vérifiéVérifié Client
10
Great customer service, work done in good time.
Great customer service and work was done in good time. Good explanation about what will be necessary for next time service.
Victor M.
PR
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Phillip R.
Toyota Tundra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/15/2024
client vérifiéVérifié Client
10
Great Service
After my great experience with this place I decided to bring my other vehicle here. I knew that they would give me the right recommendations and service my truck right.
PR
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Phillip R.
Honda Accord Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2024
client vérifiéVérifié Client
10
Great Services
Erik was great and very informative and gave great recommendations. Will definitely be back for all automotive services
Client vérifié
Rancho Santa Margarita, CA
Mercedes-Benz CLS-Class
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/24/2024
client vérifiéVérifié Client
10
Fast, friendly and efficient!
I went in for a fuel pump module replacement. Hernandez Auto Repair techs were cordial, knowledgeable, professional and fair in their repair estimate and service. I recommend them.
JA
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Joel A.
Ladera Ranch, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2024
10
Very satisfied customer.
Finally found a competent “honest mechanic”

Jesus replaced the engine on my Expedition. It has
been running great for several years. He does all the
maintenance and servicing for our cars.

This is the only shop I would ever recommend to
anyone.
JA
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Joel A.
Ladera Ranch, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2024
10
Very satisfied customer.
Finally found a competent “honest mechanic”

Jesus replaced the engine on my Expedition. It has
been running great for several years. He does all the
maintenance and servicing for our cars.

This is the only shop I would ever recommend to
anyone.
Client vérifié
Trabuco Canyon, CA
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2024
client vérifiéVérifié Client
10
Found a trustworthy mechanic.
As a single mom, I have had my fair share of negative experiences with mechanics. After an extensive search, I finally decided to give Hernandez Auto Repair a try. I am so glad I did! They serviced my daughter's car meticulously, but even more importantly, they called to walk me through what they thought was urgent, what could probably wait, and what everything would cost. Once we had a plan, they did the work straight away. I felt respected and included the whole way through, and will definitely continue to bring my cars here for any issues or ongoing maintenance.
The Team at Hernandez A. de Hernandez Auto Repair a répondu le 08/27/2024 03:41 PM

We are delighted to have earned your trust and are thankful for the opportunity to provide a positive experience for you and your daughter's car. As a single mom, it's important to feel respected and well-informed, and we are glad that we could provide that for you. We look forward to being your go-to choice for any future car issues or maintenance needs.

LC
Laura C.
MINI Cooper Hardtop
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2024
client vérifiéVérifié Client
10
Amazing Father Son Shop
Hernandez Auto Repair did an excellent job working with me on fixing my car. They went above and beyond to describe the issue and offered fair pricing, excellent customer service, and Speedy turnaround. I'll be going back to them for all of my car repairs super awesome small business! I highly recommend!
ND
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Nancy D.
Redondo Beach, CA
BMW 4 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2024
client vérifiéVérifié Client
10
Excellent Service on my BMW 435!
I highly recommend this service shop. I have a BMW 435i convertible hardtop (2016) and they started repairing a few years ago. The car is running in top shape since they started on it. They are transparent, affordable and excellent in workmanship, communication and customer satisfaction. Thank you!
The Team at Hernandez A. de Hernandez Auto Repair a répondu le 08/21/2024 08:22 AM

We greatly appreciate your recommendation and are pleased to hear that your BMW is running in top shape. Transparency and quality service are our goals, and we are delighted that you’ve experienced just that. Safe travels on your journeys, and may your BMW continue to turn heads.

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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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