business image

Henn Automotive

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(578 Avis)
98

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

À propos

Henn Automotive opened its doors in January 1999. Since childhood, Mike Henn had dreamed of owning his own auto repair facility. His passion for cars and trucks developed into a business, when he was only 25 years old. He and his wife Susan picked the location, constructed the building and started with a staff of just two technicians. Henn Automotive opened its doors in January 1999. Since childhood, Mike Henn had dreamed of owning his own auto repair facility. His passion for cars and trucks developed into a business, when he was only 25 years old. He and his wife Susan picked the location, constructed the building and started with a staff of just two technicians. Now, many years later, Henn Automotive has a full staff of 15 employees. We do not upsell services to our customers. Everyone at Henn Automotive aims to make efficient repairs and get customers back on the road safely, which in the end saves the customer money. ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(704) 243-2540

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1152 N Broome St Waxhaw, NC 28173
Henn Automotive's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(578 Avis)

Client vérifié
Waxhaw, NC
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
04/14/2026
client vérifiéVérifié Client
6
Good service. High prices.
Title says it all. Been going to Henns since we moved to Waxhaw over 20 years ago. Very convenient and was ok paying a bit more but now prices are same as the dealer so looking at for options.
The Team at H. de Henn Automotive a répondu le 04/15/2026 06:11 AM

Thank you for your honesty. Feedback is important and we take reviews seriously. We defend our pricing in the following manner. We are transparent by posting our prices in our waiting room. We never "upsell" services and or repair items a customer doesn't need or can postpone. So the true value that we offer is quality repairs by seasoned technicians. We often hear new customers tell us that the dealer gave hidden fees and services they didn't need, as well as the drive out to the boulevard and a long wait. We too have had our suppliers raise prices due to gas and inflation increases. We cannot absorb those increases. What we can do is give the best service possible. We would love the opportunity to keep your business because we believe good conveinent and timely service goes beyond price. We appreciate the 20 years you have been loyal to us. Thank you so much. 

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.