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Hendrick Collision of Rock Hill

Score moyen
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(5 Avis)
56
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
56
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(803) 909-9220
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
735 Automall Pkwy Rock Hill, SC 29732-2791
Hendrick Collision of Rock Hill's Avis
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(5 Avis)

MS
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Michael S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2024
client vérifiéVérifié Client
10
Highly Recommended
Great company to work with.

DM
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David M.
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
09/16/2024
client vérifiéVérifié Client
2
The length of the process was very frustrating
There was an extremely long wait for them to take my car and an even more frustrating wait for completion of the repairs.
Randy B. de Hendrick Collision of Rock Hill a répondu le 09/17/2024 05:40 AM

We sincerely appreciate your feedback regarding your experience with our service. We understand the importance of timely repairs and deeply regret the extended wait you encountered while your vehicle was in our care. Our aim is to provide efficient service without compromising the quality of our work. Your comments will be taken into consideration as we continually strive to improve our processes. Thank you for bringing this to our attention.


ML
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Mary L.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/23/2024
client vérifiéVérifié Client
9
Hendricks Collision Center of RockHill
While I experienced some frustration during the six weeks that my car was being repaired, the end result was excellent.

DD
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Debra D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2023
client vérifiéVérifié Client
10
Highly recommend
Hendrick collision did an amazing job fixing my Subaru. They kept me informed throughout the entire process.

GC
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Gail C.
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/30/2023
client vérifiéVérifié Client
5
Repair met expectations
I chose Hendricks as certified Subaru collision repair because my car was next to new and well under warranty. This was a first time experience for me, but I was led to believe that it would be a quick easy repair. I was braced for a week without my car. …in fact that was the original estimate when I took it in. My contact /customer service person resigned about a week into process. After that, communication was poor and the job took 2 1/2 weeks. I don’t know if this typical or if the handoff created the situation that caused me frustration.

5 sur 5 résultats
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