Solutions d'affaires
English French Canadian
SureCritic / Hendrick Collision of Rock Hill
business image

Hendrick Collision of Rock Hill

Score moyen
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(5 Avis)
56
Écrire un avis

Détails du score

5 stars
66%
4 stars
11%
3 stars
11%
2 stars
11%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
56
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(803) 909-9220
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
735 Automall Pkwy Rock Hill, SC 29732-2791
Obtenir des directions
Hendrick Collision of Rock Hill's Avis
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(5 Avis)
Écrire un avis
Avis récents
MS
gravatar
Michael S.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2024
client vérifiéVérifié Client
10
Highly Recommended
Great company to work with.
DM
gravatar
David M.
Subaru Outback
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
09/16/2024
client vérifiéVérifié Client
2
The length of the process was very frustrating
There was an extremely long wait for them to take my car and an even more frustrating wait for completion of the repairs.
Randy B. de Hendrick Collision of Rock Hill a répondu le 09/17/2024 05:40 AM

We sincerely appreciate your feedback regarding your experience with our service. We understand the importance of timely repairs and deeply regret the extended wait you encountered while your vehicle was in our care. Our aim is to provide efficient service without compromising the quality of our work. Your comments will be taken into consideration as we continually strive to improve our processes. Thank you for bringing this to our attention.

ML
gravatar
Mary L.
Subaru Ascent
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/23/2024
client vérifiéVérifié Client
9
Hendricks Collision Center of RockHill
While I experienced some frustration during the six weeks that my car was being repaired, the end result was excellent.
DD
gravatar
Debra D.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2023
client vérifiéVérifié Client
10
Highly recommend
Hendrick collision did an amazing job fixing my Subaru. They kept me informed throughout the entire process.
GC
gravatar
Gail C.
Subaru Outback
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/30/2023
client vérifiéVérifié Client
5
Repair met expectations
I chose Hendricks as certified Subaru collision repair because my car was next to new and well under warranty. This was a first time experience for me, but I was led to believe that it would be a quick easy repair. I was braced for a week without my car. …in fact that was the original estimate when I took it in. My contact /customer service person resigned about a week into process. After that, communication was poor and the job took 2 1/2 weeks. I don’t know if this typical or if the handoff created the situation that caused me frustration.
5 sur 5 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.