Being from out of state (Ohio) I wanted to ensure that my Mercedes was diagnosed and that the appropriate repairs were made. The owner spoke with my care car shop owner in Ohio to explain what was diagnosed and the steps to be taken. I had a high comfort level in the work to be done. They were able to schedule me with the week. I was given a loaner when I dropped off my car. The work on my car was completed by the end of the day it was dropped off. My car accelerated well and handled well after the work performed on the turbocharger
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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