business image

Harbor Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 870 Avis)
80

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5
83
Total des ReScores
4,4
Moyenne de ReScore
80
Score NPS ®

Détails de l'entreprise

À propos

Harbor Hyundai is the newest addition to the Harbor Automotive family. Located in Long Beach, CA it is centrally located from Los Angeles, the South Bay, or Orange County. With over 8 ½ acres of new, used, and certified pre-owned vehicles, we can provide a vehicle for everyone’s needs. At Harbor we maintain some of the highest Harbor Hyundai is the newest addition to the Harbor Automotive family. Located in Long Beach, CA it is centrally located from Los Angeles, the South Bay, or Orange County. With over 8 ½ acres of new, used, and certified pre-owned vehicles, we can provide a vehicle for everyone’s needs. At Harbor we maintain some of the highest satisfaction scores in the district and strive to provide only the best in customer service. We believe in a non hassle approach and help to provide answers to your questions whether you’re purchasing a brand new Genesis or coming in for your routine maintenance. We look forward to welcoming you to Harbor Hyundai, “A New Generation of Value.” ...more

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(866) 967-2242

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
3720 Cherry Ave Long Beach, CA 90807
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 870 Avis)

TZ
gravatar
Todd Z.
Grand Prairie, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/25/2024
0
Catégorie : Service
Unethical dealer fees
I used the Sam's Truecar site and found a used 21' Santa Fe at Harbor Hyundai that came back with an offer of $22,412 including taxes and fees. I wanted to make sure there were no extras, even though they are supposed to be disclosed on Sam's Truecar. I emailed the salesman what my offer from Truecar was, and asked if there were any dealer adds, clear coat, or protection packages. He emailed me back the following, "We do have dealer installed anti-theft, Permaplate Paint and Interior Protection, 3M door edge and door handle cup protective coverings and lifetime battery ($4496)." $4496 in dealer adds, and this is supposed to be a reputable dealer. I explained that Truecar doesn't show any of these bogus fees. This was his response, "I'll take your concern to our management team. If you do not see value in protecting a vehicle you would be purchasing, then I can understand, but none of the protections we offer are bogus, they are items that many of our clients see the value in protecting the vehicle and prevent theft loss." Are you kidding me with that garbage, $4496. If they were honest, wouldn't they offer these packages as optional. Of course not, they want to trick unaware car buyers, one of which could be your grandmother. Ask them to verify their cost on these add ons. Completely unethical, stay far, far away from this dealership.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.