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Avis récents

Wyvell C.

Blue Island, IL

03/13/2024

Catégorie : Service

Update since 2/26/2024

Well since my last experience with Happy Hyundai my experience has gotten worse. I was promised a referral check of $200 because I brought my wife in and she got a brand new car and was told if I take down my bad review of the bad service I received previously that they would refund the $91 they charged me for an oil change that I shouldn’t have paid for because it’s 3 years complimentary maintenance. I was told they would just make the check an even $300. So we were there today I inquired about the check to the salesman that said I’d get the $300 check. He went to go check with the manager came back saying the review is still there and I said when I see the check in front of me I’ll take it down. So now he shows me a picture of the check and it was for only $200. When I asked about it he said to me that well that’s the service department and we can’t do anything basically. So if it’s the service department why are you a salesman so concerned about the review I gave the service department. Any way he told. But I can still get the $200 check if I take the review down. So I looked at the salesman and told him i was good. Keep the check. It’s not the money it’s the principle. Another lie and act of being deceitful. First of all I was supposed to get the $200 check because I brought in a customer and they bought a brand new car. So regardless of the review they should’ve given it to me. I love Hyundai cars but please take caution when dealing with Happy Hyundai. Please please please read your contract and ask VERY DETAILED QUESTIONS both in the service department and sales department cause if you don’t get treated like I did and the 2 departments will be blaming each other and you’ll be very unsatisfied and upset because you can’t get anywhere because they’re blaming each other. So if you do go here once again PLEASE USE CAUTION!

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