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SureCritic / Atelier de réparation / Hancock's Automotive
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Hancock's Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 558 Avis)
92
Écrire un avis
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Détails du score

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
92
Score NPS ®

Détails de l'entreprise

À propos

Hancock's has been family owned for almost 40 years, it has allowed the company to expand with the new location Hancock's Automotive on Iron Bridge Road, only a couple of miles from Rte. 288 and the Chesterfield Airport. This has allowed us to accommodate more vehicle repairs and advance our equipment to handle the ever-growing vehicle Hancock's has been family owned for almost 40 years, it has allowed the company to expand with the new location Hancock's Automotive on Iron Bridge Road, only a couple of miles from Rte. 288 and the Chesterfield Airport. This has allowed us to accommodate more vehicle repairs and advance our equipment to handle the ever-growing vehicle technology. We have added a state-of-the-art wheel alignment system, tire changer and wheel balancer. As well as in-ground and above-ground lifts. Come on by and see for yourself the difference of the two shops, the original Hancock's Service Center with 3 service bays and 2 rows of gas pumps, located on Hopkins Road, right across the street from Meadowbrook Country Club and just a mile off of Chippenham Parkway. ...more

Catégories
Atelier de réparation, Service de remorquage, Pneus
Contact
(804) 271-5615
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
7501 Ironbridge Rd Chesterfield, VA 23237
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Hancock's Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 558 Avis)
Écrire un avis
Avis récents
Client vérifié
Chesterfield, VA
Lexus GS 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
They were very thorough in diagnosing the problem and keeping me informed of the costs and the time needed to fix it.e issues and tht me abreast of what was needed , the cost of the parts,
Hancock Auto conducted a thorough job of fixing my car. They kept me informed of the parts they ordered, the cost, and the length of time they needed. I was very pleased with their service.
Client vérifié
Richmond, VA
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
State Inspection
Very professional, reasonable time in and out also had more work done...Thanks
KA
KELIN A.
Makkah Province
Chrysler Town & Country
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
good service
good service
Client vérifié
Dinwiddie, VA
Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Excellent
Friendly staff. Clean waiting area. My go to shop. Great price and value.
JE
gravatar
JOLENE E.
Richmond, VA
Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
J Evans
Have been a customer for several years. Pleased with the service and the young ladies that are delightful and awesome customer service reps. Will continue to be a repeat customer.
Client vérifié
Richmond, VA
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
9
Fuel pump replacement great service
Great customer service. I had a fuel leak. They replaced my fuel pump. They explained how they check for fuel leaks. They answered my questions. They showed and expressed a willingness to help. All at a good price.
Client vérifié
Richmond, VA
Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Professional and nice. Honest feedback.
Excellent service. Timely work. Very friendly staff. Waiting area Very clean.
RT
ROBERT T.
Chesterfield, VA
Jeep Wrangler
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
8
State inspection
Quick inspection
TM
gravatar
TOM M.
Chesterfield, VA
Nissan Pathfinder
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
As always great service!
Efficient and timely - my go to autoshop.
LM
LOVELACE M.
Richmond, VA
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Always Great
Great service- great work. The car is always ready when they say it will be.
Client vérifié
Chesterfield, VA
Nissan Sentra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Excellent service
I was relieved once I got my car back and knew they were honest about what needed to be done to my car.
JG
JOY G.
Chesterfield, VA
Chevrolet Camaro
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
client vérifiéVérifié Client
10
Excellent service
Friendly, excellent service, clean environment.
TW
gravatar
TUNSTALL W.
Richmond, VA
Kia Sorento
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Thanks for the service
Very detailed, friendly, great waiting room.
JG
JOE G.
Richmond, VA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
9
Reliable, Professional and Helpful
Hancock’s is a shop that has the skill, equipment and professionalism to get the job done. I continue to rely on them.
NT
NANCY T.
Richmond, VA
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
9
Scary tire problems solved
I appreciated the friendly and helpful service, I was stressed by my clash with the curb and 2 very flat tires but spoke with nice staff and was glad I had my car towed to the right place. The work was done quickly but thoroughly and I appreciate that!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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