I was traveling north from the cities on Hwy 169, and hearing noises from the tire area. Called and they made time to look for the problem. Noise was because brakes were metal to metal, rotors were scored, so they replaced the front disc brakes and rotors, and I was on the road again within 1 hour! Exceptional, courteous, and efficient service. My lucky day!
I have been going here for years. I have never been disappointed. No hidden charges.
Recommandé
DS
DREW S.
Bovey, MN
MINI Cooper
01/15/2014
Vérifié Client
Dependability
Although I found Grand Rapids Tire & Auto to be rather dependable, on this particular visit I was somewhat disappointed. I thought the cost of simply putting my vehicle on an analyzer to determine the problem(s) was rather high. Also when I picked my vehicle up there was a cover from somewhere in the car that had been broken off and was lying on the floor. When I asked where it came from I was told the technician found it there when he first got in the car and he had no idea where it was from. It was not broken off when I first left the vehicle with GRT&A.
had a problem with the balance and alignment in the front some vibration, its seems to be fine now very pleased and happy thankyou much i would recommend grand rapids tire to anyone they diagnose the problems and give the best and cheapest way to fix the problems
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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