business image

Gossett Hyundai

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(805 Avis)
64

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
58
Total des ReScores
4,6
Moyenne de ReScore
64
Score NPS ®

Détails de l'entreprise

À propos

Gossett Hyundai is conveniently located in Memphis, TN. and staffed with expert technicians who provide quality Hyundai repair and maintenance. Gossett Hyundai is conveniently located in Memphis, TN. and staffed with expert technicians who provide quality Hyundai repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(901) 386-9000

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1870 Covington Pike Memphis, TN 38128
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(805 Avis)

YL
gravatar
Yun-Ho L.
Memphis, TN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/09/2026
0
Catégorie : Service
terrible
I dropped my vehicle off on July 7th with the clear understanding that it would be looked at first thing the next morning. Here we are on July 9th — over 48 hours later — and I have received zero updates, zero calls, and zero communication of any kind.
I have a newborn baby at home. This isn’t some minor inconvenience — this is my family’s only reliable transportation, and Gossett Hyundai has left us completely stranded with no end in sight. The complete lack of urgency or basic professionalism is outrageous.
On top of that, no one answers the phone. I’ve called multiple times and it just rings endlessly. This level of customer neglect is unacceptable from any dealership, let alone one that claims to value its customers.
I expected basic competence and basic human decency. Instead I got radio silence and total disregard for a family with a newborn who desperately needs their vehicle.
If you care about your time, your money, or your family — do yourself a favor and take your business anywhere else. Gossett Hyundai has earned every bit of this terrible review.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.