Gordy's Choice Auto Repair & Tire

We appreciate your feedback! We're glad to hear that you experienced great customer service — our team loves providing top-notch care. When it comes to oil changes, we strive to use quality products and deliver thorough service, which can occasionally raise the price a bit. Your input is valuable to us and will help in finding the right balance in the future. If you have any more thoughts or suggestions, feel free to share!

We're happy to hear that we've consistently hit the mark with your car care! Honesty and professionalism are like peanut butter and jelly to us—essential ingredients for a smooth running operation. If there's anything more we can do to keep your vehicle in tip-top shape, just let us know. Safe travels ahead!

We truly appreciate your support for local businesses and are glad to hear that you found our service to be honest and reliable. We believe that fair pricing shouldn't be a mystery, and it’s great to know we’re hitting the mark! If you ever need anything else, you know where to find us – we’re always here, ready to make your car’s day a little brighter (and your wallet a little healthier).

It’s fantastic to hear that you’ve consistently had a great experience with us over the years. We aim to keep our customers happy and their vehicles in top shape—like a fine wine, they just get better with age! We appreciate your loyalty and look forward to continuing to provide you with excellent service.

It's fantastic to hear that you've been a loyal customer for years! Kindness and excellent service are what we strive for, and it sounds like we've hit the nail on the head. We appreciate you choosing Gordy's Choice Auto Repair & Tire as your go-to spot. Here's to many more years of smooth rides and happy times!

We appreciate your recommendation! It's wonderful to hear that you find our team friendly and knowledgeable. We're happy to have your 4Runner in our care—it's like having a high-tech VIP guest. Looking forward to keeping it running smoothly for you!

It's fantastic to hear that you enjoyed your experience with us! Our team always aims to provide speedy, friendly service, and it's great to know we hit the mark. Plus, we believe that quality car care shouldn't break the bank. We appreciate your recommendation and look forward to helping you keep your car in tip-top shape, one oil change at a time!

We hope you understand you got much more than what Autozone offers for this. We had our ASE certified technician thoroughly check your charging system for faults and parasitic leaks as well as charging your battery. We cannot expect to attract skilled technicians at what Autozone pays, but their service and advice is much more thorough than one can expect from a parts house. We feel the price is fair based on what repair shops currently charge for similar service. We are sorry you do not agree.

I feel that I didn't explain well why we had to charge you what we did. The wheels on your BMW have a smaller well for your lug nuts, preventing us from using the normal tools we have to assist in removing locking lug nuts. We had to painstakingly weld nuts onto each wheel's locking lug nut in order to get a tool onto it to remove the nut. It took several times to get a strong enough weld to be effective, and the technician took most of two working days to achieve this. When we finally got the wheels off, we realized you did not need the brake parts you provided and had authorized installation of, and we removed this cost from your bill. We did add some extra time to reset your brake warning sensor for the rear that the previous repair shop failed to do, and added a modest amount of time as the lug bolts took far longer to remove. In all you were charged far less you originally agreed to, and for far less time than it took him for the repair. We feel your negative review isn't fair, and wish you had discussed it with us before posting.

It's great to hear that you had a smooth experience with our team! We believe communication is key, so it's wonderful that you felt kept in the loop. Plus, who doesn't love a little friendliness and organization in the auto repair world? You could say we try to operate like a well-oiled machine—just without the grease stains. We're glad you enjoyed your visit!

I fail to see the reason for concern. We did not charge you for a dianostic, and performed an oil change to deal with the low oil condition which was the primary issue. We offered to perform diagnostics to address what was the cause of the check engine light (by the way, it is not a loose gas cap), but you declined this service. We were up front at every point, and treated you farily and with respect.