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Good Year® Car Care

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(888 Avis)
78
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
2
Total des ReScores
5,0
Moyenne de ReScore
78
Score NPS ®

Détails de l'entreprise

Contact
(773) 887-1111

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 6:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1818 E 87th St Chicago, IL 60617
Good Year® Car Care's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(888 Avis)

JH
gravatar
JACQUELINE H.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
It’s a Pleasure Going to Goodyeay
Jimmy is so courteous and knowledgeable. The employees take care of business. You bring your car and they start working on it immediately. I’m a senior citizen and I love that I can trust this Goodyear. I feel the prices are also fair. I highly recommend the Goodyear on 87th.

OW
OTCAVIOUS W.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2025
client vérifiéVérifié Client
10
Excellent service!
Marquis was so reliable and so knowledgeable of everything that I needed to do with my car. Which made me comfortable in my decision when shopping with them.
Jimmy de Good Year® Car Care a répondu le 07/23/2025 10:18 AM

Thank you so much for your wonderful feedback! We’re glad Marquis was able to provide reliable and knowledgeable service to help you feel confident in your decisions. We truly appreciate your trust and look forward to assisting you with your car again in the future!


CT
cedric T.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2025
client vérifiéVérifié Client
10
Jimmy is a good representative of Good Year oil change was done in a timely manner and the gauges were reset properly
Jimmy is a excellent representative of Good Year oil change was completed in a timely manner and gauges were reset properly
Jimmy de Good Year® Car Care a répondu le 07/23/2025 10:18 AM

Thank you for your kind words! We’re happy to hear that Jimmy provided excellent service and that your oil change was completed promptly with everything done right. We appreciate you choosing Goodyear and look forward to helping you again!


Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2025
client vérifiéVérifié Client
10
Oil Change Service
SERVICE RECEIVED WAS PROFESSIONAL AND EFFICIENT.
Jimmy de Good Year® Car Care a répondu le 07/23/2025 10:17 AM

Thank you for your feedback! We’re glad to hear you found our service professional and efficient. We appreciate your business and look forward to serving you again.


SM
SHARON M.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2025
client vérifiéVérifié Client
10
Car maintenance
Each time I come to get service at this good year, the staff is so friendly and warm.They make you feel comfortable.The front desk staff marquis is so people oriented. You can really tell he loves his job.The experience there is always a pleasure
Jimmy de Good Year® Car Care a répondu le 07/23/2025 10:16 AM

Thank you so much for your kind words! We're thrilled to hear that Marquis and the entire team made you feel welcome and comfortable during your visits. It means a lot to us that you consistently have a positive experience at our Goodyear location. We truly appreciate your loyalty and look forward to serving you again soon!


RI
ROHAN I.
Chicago, IL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/19/2025
client vérifiéVérifié Client
7
My hood
They didn’t close the hood of my truck properly. It’s a good thing i didn’t go on the highway.
Jimmy de Good Year® Car Care a répondu le 07/23/2025 10:15 AM

We’re very sorry to hear about the issue with your truck’s hood — that’s definitely not the experience we want for our customers. Your safety is our top priority, and we’d like to make this right as soon as possible. Please contact us directly at your earliest convenience so we can address the situation and ensure everything is properly secured. Thank you for bringing this to our attention.


Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2025
client vérifiéVérifié Client
10
Tire repair
Quick and reasonable. Great service
Jimmy de Good Year® Car Care a répondu le 07/23/2025 10:14 AM

Thank you for the great review! We're glad we could provide quick, reliable service at a fair price. We appreciate your support and hope to serve you again soon!


Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
8
Satisfying experience
Good customer service
Jimmy de Good Year® Car Care a répondu le 07/23/2025 10:13 AM

Thank you for your feedback! We're happy to hear you had a satisfying experience and that our customer service met your expectations. We appreciate your support and look forward to seeing you again!


AL
ADELAIDE L.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2025
client vérifiéVérifié Client
9
A lane
The service was great
Jimmy de Good Year® Car Care a répondu le 07/23/2025 10:01 AM

Thank you for the kind words! We're glad to hear you had a great experience with our service. We appreciate your support and hope to see you again soon!


PJ
Patrica J.
Park Forest, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2025
client vérifiéVérifié Client
10
Sensor
Amazing customer service.
Jimmy de Good Year® Car Care a répondu le 07/23/2025 10:00 AM

Thank you! We're thrilled to hear you had an amazing experience with our customer service. We appreciate your support and look forward to helping you again!


SI
SCHEREE I.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2025
client vérifiéVérifié Client
10
Prompt and Courteous
The manager is always there to assist and explains the situation in easy to understand terms. I appreciate his polite demeanor.
Jimmy de Good Year® Car Care a répondu le 07/23/2025 09:59 AM

Thank you for your kind words! We're glad to hear our manager was able to assist you clearly and courteously. Providing prompt, respectful service is important to us, and we’re grateful for your recognition. We appreciate your support and look forward to serving you again!


LH
LOIS H.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2025
client vérifiéVérifié Client
10
Satisfied customer
I always have a good experience at my Goodyear, great customer service and reliable car care .
Jimmy de Good Year® Car Care a répondu le 07/23/2025 09:58 AM

Thank you for your continued support! We're so glad to hear you've consistently had great experiences with us. Providing reliable car care and excellent customer service is what we strive for every day. We truly appreciate your loyalty and look forward to serving you again soon!


KR
KEITH R.
Chicago, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/29/2025
client vérifiéVérifié Client
9
Pleasant
Great service
Jimmy de Good Year® Car Care a répondu le 07/23/2025 09:57 AM

Thank you for your kind words! We're glad you had a pleasant experience and truly appreciate your support. We look forward to seeing you again!


ME
MARVIN E.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2025
client vérifiéVérifié Client
10
Great timely service
I called them about my battery and they got right on it when I took in my care. They are very good about sharing their honest expertise. Very knowledgeable. I always take my car here
Jimmy de Good Year® Car Care a répondu le 07/23/2025 09:56 AM

Thank you so much for your continued trust and support! We're glad we could assist you quickly with your battery and that you value our honest, knowledgeable service. It means a lot to know you always choose us for your car care—we truly appreciate it and look forward to serving you again!


SJ
gravatar
SHARON J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2025
client vérifiéVérifié Client
10
Tire replacement
The team was very nice, professional, and the guy went and picked up my tires so I wouldn't have to wait until Monday to get my car back. I really appreciate that type of service.
Jimmy de Good Year® Car Care a répondu le 07/23/2025 09:55 AM

Thank you for the great review! We’re so glad to hear that our team was able to get you back on the road without delay. Going the extra mile—like picking up your tires early—is just one way we aim to make things easier for our customers. We truly appreciate your kind words and look forward to helping you again whenever you need us!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.