business image

Good Year® Car Care

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(845 Avis)
77
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
2
Total des ReScores
5,0
Moyenne de ReScore
77
Score NPS ®

Détails de l'entreprise

Contact
(773) 887-1111

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 6:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1818 E 87th St Chicago, IL 60617
Good Year® Car Care's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(845 Avis)

Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2025
client vérifiéVérifié Client
10
Rack opinion
Very pleased with the results

EM
Elizabeth M.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
9
Happy Customer!!!
Good Year car care on east 87 street, provided me with great customer service. They were friendly, professional and walked me through the process for serving my vehicle. I waited under 2 hours and was provided cable entertainment, with beverages available.

ME
MARVIN E.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Great and friendly service
I would like to say my time at good year on 87th was great. Marquis was timely professional and very attentive to the customers needs. I always go here for
My vehicle concerns

CM
gravatar
clintonia m.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2025
client vérifiéVérifié Client
10
The uncertain outcome
This was my first visit to GoodYear and I was pleasantly surprised. The waiting room was clean the customer service agent professionally attired. The staff demonstrated that they work together to ensure the best service. They were talking to each other about the problem with my car and what the symptoms implied. The probable cost and manpower hours required to fix the problem. Thank You

TJ
gravatar
THOMAS J.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Great customer service.
They found my problem immediately and repaired it.

LH
LEON H.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Great and speedy service
I went in today 04/12/25 and my car was diagnosed and repaired within less than 3 hours. Always great service and great customer service.

DD
david d.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Replaced Brakes
Excellent customer service and great price
Jimmy de Good Year® Car Care a répondu le 04/11/2025 09:28 AM

Thank you for your review! We're glad to hear you were happy with our customer service and pricing during your recent brake replacement. We appreciate your support and look forward to helping you again in the future!


VR
VINCENT R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
10
Helpfulness
I want to thank you and to keep up the great work
Jimmy de Good Year® Car Care a répondu le 04/11/2025 09:32 AM

Thank you so much for your kind words! We truly appreciate your support and encouragement. We'll definitely keep up the great work and are always here when you need us!


AH
ANTHONY H.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Excellent customer Service!
Excellent customer service!
Jimmy de Good Year® Car Care a répondu le 04/11/2025 09:31 AM

Thank you for the great review! We're so glad you had an excellent experience with our team. We truly appreciate your support and look forward to seeing you again!


PK
PATRICE K.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Car Repair
I got a discount for my inconvenience. I really appreciate that
Jimmy de Good Year® Car Care a répondu le 04/11/2025 09:31 AM

Thank you for your understanding, and we’re glad we could make things right with a discount. We truly appreciate your patience and are happy we could help. We're always here if you need anything in the future!


FA
FAHAD A.
La Grange, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Great job, customer for life.
Great convenient location and, has friendly staff. Everything was very thoroughly explained about my vehicle.
Jimmy de Good Year® Car Care a répondu le 04/11/2025 09:31 AM

Thank you so much for the kind words! We're glad you found our location convenient and our team helpful and informative. It means the world to hear you're a customer for life, we’ll always be here to take great care of you and your vehicle!


SW
shernan w.
Chicago, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/01/2025
client vérifiéVérifié Client
9
new tires install.
new tires install.
Jimmy de Good Year® Car Care a répondu le 04/11/2025 09:30 AM

Thanks for choosing us for your new tire installation! We appreciate your business and hope you're enjoying the smooth ride. Let us know if you need anything else!


CH
CHERYL H.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
9
Good Year = Good Service
Provided professional efficient service
Jimmy de Good Year® Car Care a répondu le 04/11/2025 09:29 AM

Thank you for the great feedback! We're thrilled to hear you received professional and efficient service. It means a lot that you chose us, and we look forward to serving you again soon!


Client vérifié
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Oil change
The staff was wonderful and very knowledgeable
Jimmy de Good Year® Car Care a répondu le 03/28/2025 11:11 AM

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. We take pride in providing excellent service, and it's great to know that you found our team both wonderful and knowledgeable. We look forward to serving you again!


JR
JERRY R.
Chicago, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Another Successful Visit
Once again, Jimmy and Marquis and the Goodyear crew took care of us!
Jimmy de Good Year® Car Care a répondu le 03/21/2025 07:34 AM

Thank you for the wonderful review! We’re so glad to hear that Jimmy, Marquis, and the entire Goodyear team took great care of you once again. We truly appreciate your continued trust in us and look forward to serving you in the future. Thanks for being such a valued customer!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.