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JHCC Holdings, LLC dba Joe Hudson Collision Center - West Little Rock

Score moyen
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(27 Avis)
45

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
45
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(501) 868-7000

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
5 Seven Acres Dr Little Rock, AR 72223-4294

Affiliations

Subaru Certified Collision Network
JHCC Holdings, LLC dba Joe Hudson Collision Center - West Little Rock's Avis
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(27 Avis)

RM
gravatar
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/27/2024
client vérifiéVérifié Client
1
Nice people-Poor workmanship
Bumper replacement did not line up symmetrically. Obvious gaps and uneven grill. Was told the original bumper was defective. A new bumper was ordered it installed with no issues. They had to remove my radiator during service. They forgot replace the coolant. Could have ruined the engine. Customer service was great.
Larry G. de JHCC Holdings, LLC dba Joe Hudson Collision Center - West Little Rock a répondu le 06/23/2024 02:58 PM

We are sorry to hear about your experience, and we truly appreciate your feedback. We sincerely apologize for the inconvenience and the oversight with the coolant replacement. We have addressed this with our team to prevent any such occurrences in the future. We are glad to know that you were satisfied with our customer service, and we strive to continuously improve our service quality. Thank you for bringing these issues to our attention.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.