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German Star Motors

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(700 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
2
Total des ReScores
5,0
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(916) 922-8992
Opening in 35 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
561 Haggin Ave Sacramento, CA 95833
German Star Motors' Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(700 Avis)

AJ
gravatar
Andre J.
Sacramento, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/28/2025
client vérifiéVérifié Client
8
Service is different
I've been a costumer for a few years now. Owning a German car it's hard to find a shop in trust to do work on my vehicles because of the price I need the best and most trusted. I have noticed some differences in service recently. Before I use to feel like I was dropping my car off to ppl who were passionate about what they do ( had a love for their profession ) the last time it felt like a fast food restaurant and im just a costumer buying a burger that came out of a microwave. The panamera came back leaking oil due to the drain plug that wasn't leaking before I brought it in and the cayenne headliner wasn't put back properly when I had them check for water leaking. They didn't put it back the way I dropped it off leaving the edges around the doors hanging. That really made me upset especially for what I paid for no conclusion or results for my issue. I'm not a complainer but I appreciate being treated as if I'm valued as a costumer because the only reason I come there is because I value the service that you have provided in the past. I'd normally give u a 10 but I'm gonna have to give u a 7 this time. Let's get back to the old ways. Thank u
Bons de services et publications
Thank you for your kind words, William! ? We're so glad you had a great experience with our team. #GermanStarMotors #Sacramento
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?? Professionalism, clear pricing, thorough checkup, no pressure, felt valued. Highly recommend this shop! #Sacramento ?
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.