The indicated one star is incorrect. The correct rating for my experience with Gerber Collision and Glass is 5 stars. The drop-off process was made very easy by a pleasant and welcoming reception staff person. I was kept informed of repair progress as well as a tentative completion date. When completed, the repair work looked great. The car had been washed, and the inside of the car was detailed - an unexpected and pleasant surprise.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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