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Genuine Automotive & Diesel

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(464 Avis)
90
Écrire un avis

Détails du score

5 stars
93%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
90
Score NPS ®

Détails de l'entreprise

À propos

If you’re looking for auto repair in Austin, TX, you’ve found us. Here at Genuine Automotive & Diesel we work hard to earn your trust and loyalty. We know how important it is to find a Austin car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Automotive & Diesel we understand what If you’re looking for auto repair in Austin, TX, you’ve found us. Here at Genuine Automotive & Diesel we work hard to earn your trust and loyalty. We know how important it is to find a Austin car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Automotive & Diesel we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Austin offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. ...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(512) 410-2599
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
16501 Bratton Lane Building 2 Suite A Austin, TX 78728
Obtenir des directions

Affiliations

Genuine Automotive & Diesel's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(464 Avis)
Écrire un avis
Avis récents
BS
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Bruce S.
Austin, TX
2016 Chevrolet Suburban
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Terrific service and communication on repairs.
Brought our family vehicle in for thorough inspection and maintenance. Was very pleased with the honesty on work that needed to be done now and what service we need to keep an eye on in the future. I will definitely be using Genuine for my vehicles going forward.
RH
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RON H.
Austin, TX
2020 Ford Transit Chassis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
8
Van repair
Fast and friendly service
CA
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CHRISTOPHER A.
Georgetown, TX
2013 Cadillac XTS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
Professional service
This auto shop provides exceptional service, making every visit a pleasure. The staff's dedication to customer satisfaction is truly commendable. Their expertise and efficiency are evident in their work. It's refreshing to find such a reliable and trustworthy establishment. They deserve the highest praise for their commitment to excellence.
Client vérifié
Hutto, TX
2005 Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2025
client vérifiéVérifié Client
8
Quick fast and no hassle
Quick fast no hassle
DN
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Dwayne N.
Austin, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
10
Good service & Friendly
Took my car in to get the front brake rotors replaced. Charlene was great. Definitely would recommend this place for your auto repair needs.
DN
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Dwayne N.
Austin, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
10
Good service & Friendly
Took my car in to get the front brake rotors replaced. Charlene was great. Definitely would recommend this place for your auto repair needs.
DJ
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Dick J.
Austin, TX
2015 Mercedes-Benz E400
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Great service
Katie and the team keep me informed and peformed the work timely. Great job!
KN
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Kassidy N.
Pflugerville, TX
2023 Ford Transit Chassis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
10
Great Mechanic Shop
I used Genuine for my personal vehicle for the first time last month and received exceptional service. Naturally, I had to recommend them to the company I work for so they could service our fleet vehicles with the same level of quality. The owners are happy with the work genuine preformed on our fleets!
ED
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Eddie D.
Austin, TX
2023 Chevrolet Malibu
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
First time to use Genuine automotive
Called Genuine Automotive that I had a vehicle that needed service and they told me someone would be here to pick it up and was here in about 30 min.
SH
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SALLY H.
Austin, TX
2007 Lexus ES 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Lexus
I’m running our of goor things to say.
SG
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STACY G.
2020 Dodge 2500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Timely
I have utilized Genuine Automotive to service my Ram 2500 diesel. What I like about the service they provide is that they are timely. We set a time to bring in the truck and say it will take about 90 minutes. I can set my day around that. Also, they have loaner cars if I need one. The counter is help is also welcoming and helpful. As a family-owned business, I felt like they treated me like family.
Stacy
JR
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JOHN R.
Austin, TX
2017 Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Great Business
They treated me very well kept me informed about the whole process of my complete transmission replacement I was from another State over 1000 miles away. They got the whole process done in less than a week. It is a very good and quality business i would recommend them to everyone. Thanks for treating me so well.
CH
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CHELSEA H.
Pflugerville, TX
2023 Mercedes-Benz Sprinter Crew Van
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Best experience
This guys go above and beyond speciations, they got my vehicle in a very timely manner and on top of that they give me a ride home and deliver the vehicle without hesitation.
I definitely will keep this guys as my go to guys and will gladly recommend them to the rest of the coworkers, family friends!!!
CT
CECE T.
2022 MINI Countryman
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
9
This is a good service!
This place is my first visit that I pick to try and I like them more ! They are friendly and helpful . I highly recommend !you must like this place as well. Thank you Stive.
KN
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Kassidy N.
2013 Honda Accord Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
I love yall!
I had such a great experience with Genuine Automotive & Diesel! Booking with them was super easy, and I really appreciated their honesty and fair pricing on my car repairs. It’s hard to find a shop you can truly trust, but they’ve definitely gained a customer for life. Highly recommend to anyone looking for reliable and top-notch service!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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