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Genuine Automotive & Diesel

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(472 Avis)
90
Écrire un avis

Détails du score

5 stars
93%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
90
Score NPS ®

Détails de l'entreprise

À propos

If you’re looking for auto repair in Austin, TX, you’ve found us. Here at Genuine Automotive & Diesel we work hard to earn your trust and loyalty. We know how important it is to find a Austin car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Automotive & Diesel we understand what If you’re looking for auto repair in Austin, TX, you’ve found us. Here at Genuine Automotive & Diesel we work hard to earn your trust and loyalty. We know how important it is to find a Austin car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Automotive & Diesel we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Austin offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. ...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(512) 410-2599
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
16501 Bratton Lane Building 2 Suite A Austin, TX 78728
Obtenir des directions

Affiliations

Genuine Automotive & Diesel's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(472 Avis)
Écrire un avis
Avis récents
Client vérifié
2015 Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2025
client vérifiéVérifié Client
10
Excellent service
Made an online appointment for routine oil change service and as always they did a great job efficiently. Very welcoming and helpful staff. Nowhere else I would bring my car for service and maintenance.
JC
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JON C.
El Paso, TX
2019 Dodge 3500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Quick courteous service
RVing through the round rock area. I did not have a lot of time to leave my tow vehicle ( somewhere for many days. After a short conversation with a service advisor, I took my truck there where they promptly looked at it, discovered it was not anything major and had me out the door within a few hours. The staff was very accommodating, super friendly, and easy to deal with. I would absolutely take GAD on the road with me if it was possible. I will be using them again in the future since round rock is where my grandkids are.
TB
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TIGER B.
2014 Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Top quality service
As always they did an amazing job. I am at ease knowing that when I take my car into Genuine Auto & Diesel I’m getting quality work done at a great price. I’ve never had any issues with repairs or cost, they are always top notch. I recommend this shop to all my friends and family.
Client vérifié
Austin, TX
2016 Kia Soul
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
9
Attentive and fast
They were attentive and fast!
CB
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CAROL B.
2017 GMC Canyon
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Air conditioning fixed!
My truck air conditioning went out and I was given a loaner vehicle until they replaced my compressor. Excellent service!
HC
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Hayden C.
Austin, TX
2017 Toyota Corolla
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Best in the business
Genuine Auto is the definition of class. They run an amazing organization from top to bottom. I will always take my car to Genuine Auto. There’s no where else like it.
Client vérifié
Austin, TX
2022 Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
10
Communication and Quickness!
Shane was very communicative throughout the beginning stages of the repairs. It was our first time using Genuine Automotive and he assured us that it would be quick and seamless. He was right! In the service department, Steve was on top of getting approval, a quote, and lead time for the part needed. I was updated often and once the part arrived, the repair was completed in just an hour! We will definitely use them again for our service needs.
CR
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CORY R.
Austin, TX
2022 Ford F-550 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Reliable
Fast and reliable service.
BS
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Bruce S.
Austin, TX
2016 Chevrolet Suburban
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Terrific service and communication on repairs.
Brought our family vehicle in for thorough inspection and maintenance. Was very pleased with the honesty on work that needed to be done now and what service we need to keep an eye on in the future. I will definitely be using Genuine for my vehicles going forward.
RH
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RON H.
Austin, TX
2020 Ford Transit Chassis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
8
Van repair
Fast and friendly service
CA
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CHRISTOPHER A.
Georgetown, TX
2013 Cadillac XTS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
Professional service
This auto shop provides exceptional service, making every visit a pleasure. The staff's dedication to customer satisfaction is truly commendable. Their expertise and efficiency are evident in their work. It's refreshing to find such a reliable and trustworthy establishment. They deserve the highest praise for their commitment to excellence.
Client vérifié
Hutto, TX
2005 Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2025
client vérifiéVérifié Client
8
Quick fast and no hassle
Quick fast no hassle
DN
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Dwayne N.
Austin, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
10
Good service & Friendly
Took my car in to get the front brake rotors replaced. Charlene was great. Definitely would recommend this place for your auto repair needs.
DN
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Dwayne N.
Austin, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
10
Good service & Friendly
Took my car in to get the front brake rotors replaced. Charlene was great. Definitely would recommend this place for your auto repair needs.
DJ
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Dick J.
Austin, TX
2015 Mercedes-Benz E400
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Great service
Katie and the team keep me informed and peformed the work timely. Great job!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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