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Genesis Of Wesley Chapel

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(40 Avis)
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5
10
Total des ReScores
5,0
Moyenne de ReScore

Détails de l'entreprise

Catégories
Contact
(813) 751-0999
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
27000 Wesley Chapel Blvd Wesley Chapel, FL 33544
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(40 Avis)

Client vérifié
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2021
client vérifiéVérifié Client
Catégorie : Service
Amazing service
Great facility and staff
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 02/25/2021 05:33 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


AA
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Alberto A.
Land O Lakes, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2021
client vérifiéVérifié Client
Catégorie : Service
K
K
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 01/26/2021 08:13 AM

Thank you so much for the 5 Star Review Alberto! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


JW
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Justin W.
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2021
client vérifiéVérifié Client
Catégorie : Service
Great service
I love this place
Recommandé
JOHN W C. de Genesis Of Wesley Chapel a répondu le 01/18/2021 04:51 AM

Thank you so much for the 5 Star Review Justin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Genesis of Wesley Chapel Service Drive Manager.


RM
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Richard M.
Valrico, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2020
client vérifiéVérifié Client
Catégorie : Service
Awesome service!
Always treat me good and always get the job done. Will always go there for my car care.
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 12/29/2020 01:35 PM

Thank you so much for the 5 Star Review Richard! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


Client vérifié
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2020
client vérifiéVérifié Client
Catégorie : Service
Amazing service
Thank you so much for the great service.
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 12/22/2020 12:54 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


SD
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Shawn D.
Land O Lakes, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2020
client vérifiéVérifié Client
Catégorie : Service
Great service
Have always been pleased with them for service. Very friendly, helpful and polite service advisors.
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 12/02/2020 01:05 PM

Thank you so much for the 5 Star Review Shawn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


Client vérifié
Dade City, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2020
client vérifiéVérifié Client
Catégorie : Service
Service department is excellent.
Service department is excellent.
Recommandé

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/28/2020
Catégorie : Service
Service department does a good job.
Service was fine.
Recommandé
JOHN W C. de Genesis Of Wesley Chapel a répondu le 11/30/2020 04:49 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, John Cate Genesis of Wesley Chapel Service Drive Manager.


GB
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Gregory B.
Tampa, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2020
client vérifiéVérifié Client
Catégorie : Service
Kevin Drozdowicz was great!
He was attentive and addressed questions and concerns promptly. I wish the dealership overall would start offering the Genesis service touches like other dealerships, but this is what happens when we don't build Genesis-specific dealerships. Genesis owners are provided Genesis loaners during service. That's the deal. Stop fussing about it, Hyundai of Wesley Chapel. Stop asking me if I can take a Hyundai. Kevin provided great service, after I made it through the scheduling gauntlet that Hyundai of Wesley Chapel makes me run through because I won't have someone driving my car for valet service. Every time it's a new challenge: We don't do it on weekends. You can't schedule it online. Call us back and check. I guess what I'm saying is, Kevin was so good, he made up for the other headaches.
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 11/14/2020 08:31 AM

Thank you so much for the 5 Star Review Gregory!  We appreciate you taking the time to complete the survey and we apologize that you had difficulties scheduling your vehicle for service.  We will be contacting you to discuss your service experience.  Sincerely, Your Hyundai Service Team.


RL
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Richard L.
Tampa, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/12/2020
client vérifiéVérifié Client
Catégorie : Service
Service valet
The service valet, AJ, is great. He’s professional and cares about his customers.
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 11/13/2020 06:44 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.


BT
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Bonnie T.
Zephyrhills, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2020
client vérifiéVérifié Client
Catégorie : Service
G80 windshield replacement
Only problem was that I had to wait on phone to see if car was done. Finally drove over and car was complete. Service was good otherwise.
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 11/10/2020 08:24 AM

Thank you so much for the 5 Star Review Bonnie! I apologize for the error in communication regarding the status of your vehicle. We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


MK
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Michael K.
Tampa, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/04/2020
client vérifiéVérifié Client
Catégorie : Service
Very Responsive
They do a great job. Need some training on telephone personnel in servic3e.
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 11/04/2020 12:13 PM

Thank you so much for the 5 Star Review Michael! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


RP
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Robert P.
Lutz, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2020
client vérifiéVérifié Client
Catégorie : Service
Valet service and driver
Very happy
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 10/14/2020 06:48 AM

Thank you so much for the 5 Star Review Robert! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


DB
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Dwight B.
Riverview, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/19/2020
client vérifiéVérifié Client
Catégorie : Service
Friendly professional service
Comments
Non recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 09/22/2020 07:29 AM

Thank you so much for the 5 Star Review Dwight! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


SD
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Shawn D.
Land O Lakes, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2020
client vérifiéVérifié Client
Catégorie : Service
Great Service!
Always happy with my service at this dealership. Have been going there for 10 years now and the people are great. Highly recommended!
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 09/03/2020 11:40 AM

Thank you so much for the 5 Star Review Shawn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


AA
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Alberto A.
Land O Lakes, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/01/2020
client vérifiéVérifié Client
Catégorie : Service
Great
Great
Recommandé
PAIGE P. de Genesis Of Wesley Chapel a répondu le 09/03/2020 07:26 AM

Thank you so much for the 5 Star Review Alberto! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.


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