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Genesis Of Waukesha

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(35 Avis)
73
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
73
Score NPS ®

Détails de l'entreprise

Contact
(262) 547-0031
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
1583 East Moreland Boulevard Waukesha, WI 53186
Département des ventes' Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(35 Avis)

SS
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Sara S.
Port Edwards, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great Experience
We purchased a new Genesis GV80 from Genesis of Waukesha. Alex was so great to work with, he stayed an hour after closing on a Friday night to make sure we understood the technology on the car.

CH
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Christopher H.
Westfield, WI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/30/2022
client vérifiéVérifié Client
0
Catégorie : Sales
Horrible
They changed the price on the car I wanted 3 times. Will never do business there again.

DK
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Dionte K.
Milwaukee, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great Service
I worked with Fawn D. and it was a great experience. She was very knowledgeable, kind, professional, and caring during the process. She made it very easy for me during the process.

KM
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Katherine M.
Milwaukee, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent Service
Purchased a 2022 GV70 from Genesis of Waukesha. The salespeople were fantastic. Friendly, professional, and knowledgeable. Great experience. Will definitely return.

DG
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Daniel G.
Pewaukee, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Boucher Genesis
Picked up a 2021 G80 from Genesis of Waukesha. Fawn, our salesperson, was friendly yet prompt with all of our questions and needs. The negotiating process was fair. I shopped several dealerships before settling on Boucher. They make it easy. I absolutely love the G80. Go take a test drive.

SS
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Steve S.
Menomonee Falls, WI
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/08/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Very Friendly People
Comments must be present.

EK
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Edward K.
Munster, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Easy Process
Dealers in my area either had no inventory or asking crazy "market adjustments". Amanda is knowledgeable, professional and pleasant to work with.

NC
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Nilanjana C.
Mequon, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Outstanding
Excellent experience…went above and beyond. Thank you!

DA
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Darren A.
Milwaukee, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great experience
Overall, a great experience with working with Amanda and the team at Boucher/Genesis.

WW
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Wesley W.
Crown Point, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Quick Response, knowledgeable team!
Genesis of Waukesha had the most reasonable “market adjustment” fee vs other dealerships that I shopped. Mike L and Darlene were extremely helpful in getting my purchase and education done quickly and comprehensively.

VF
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Vance F.
Oconomowoc, WI
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/05/2021
client vérifiéVérifié Client
3
Catégorie : Sales
Pricing practices
Dealerships are all making way more than in normal times supply and demand I get it
RYAN F. de Genesis Of Waukesha a répondu le 10/13/2021 08:21 AM

Vance, we appreciate your comments and understand the overall frustration of our customers at this time.  However, I hope you did receive 5 star service with Darlene going through your Genesis and all of it's technology.

Feel free to reach out with any additional comments regarding your experience!!

Thanks, 

Boucher Genesis Management Team


ML
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Mary L.
West Bend, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Love my new car.
I love my new Genesis. The staff were super friendly and knowledgeable.

AT
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Adam T.
Milwaukee, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/01/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Great dealership, non-aggressive, comfortable buying experience
I'm in the camp of generally loathing the car dealership experience. Much like walking into a mattress store, the feeling of being pressured into a sale or stalked around the store is unnerving to me. Fortunately working with Amanda was totally different. She took her time to show me around the dealership selection, was transparent about pricing from the get go, and allowed me to feel comfortable throughout the buying experience. I took home a GV70 after our first meeting and have been really enjoying it so far. We came across a couple cosmetic issues in our first week of ownership, and Amanda has been wonderful in communicating with us the next steps for a service appointment. She also reached out simply to see how we were faring and if we had any questions about the myriad of tech/safety features in the car. The dealership was clean and modern, and it seems they have the best and largest inventory around for Genesis vehicles.

MK
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Michael K.
Waukesha, WI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/10/2021
client vérifiéVérifié Client
Catégorie : Sales
Basic improvement is needed right away
I would not recommend this dealership for a Genesis now, Hyundai yes but there are some very basic sales and customer interaction items they need to improve upon right away.
Non recommandé

WW
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W.I.S. W.
New Berlin, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2021
client vérifiéVérifié Client
Catégorie : Sales
Best Experience Ever
The General Manager, Finance Manager and Salesman made this one of the most pleasurable car leasing experiences I've had.
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