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SureCritic / Réparation automobile / Genesis Of Vancouver
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Genesis Of Vancouver

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(19 Avis)
79
Écrire un avis
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Détails du score

5 stars
88%
4 stars
9%
3 stars
<1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
5
Total des ReScores™
5,0
Moyenne de ReScore™
79
Score NPS ®

Détails de l'entreprise

Catégories
Réparation automobile, Concessionnaire de voitures neuves, Concessionnaire Genesis
Contact
(360) 694-8500
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
6802 Ne 40 Th Street Vancouver, WA 98661
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Département des ventes' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(19 Avis)
Écrire un avis
Avis récents
TP
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Troy P.
WA
2022 Genesis Gv80
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2022
client vérifiéVérifié Client
Catégorie : Sales
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/12/2022
10
Catégorie : Sales
Smooth transaction
Dealership made the closing process very easy.
RAYMOND T U. de Genesis Of Vancouver a répondu le 01/13/2022 10:15 AM

Hi Troy thank you for the business.  Peter said he talked to you so I am sendingh out the rescore.

Todd Underhill

EC
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Ernie C.
Vancouver, WA
2022 Genesis G80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Love my New Genesis G80!!
Beginning to end, my experience with Z genesis of Vancouver was great! Scott did an awesome job taking me through the process.
Every time I get into my 2022 Genesis G80,
Its an awesome experience in clearly the best vehicle I've ever bought and experienced.. It truly is as they say " ATHETIC ELEGANCE".
PATRICIA P. de Genesis Of Vancouver a répondu le 11/16/2021 06:28 AM

Thank you for the glowing review! We sincerely hope you enjoy your new ride, and look forward to serving your vehicle needs now and in the future!

AM
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Amy M.
Walla Walla, WA
2022 Genesis Gv70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Best new car purchase experience
Genesis of Vancouver were friendly and knowledgeable about the GV70. They were not pushy on the financing. I just wish the front license plate was attached as I am having trouble attaching it.
PATRICIA P. de Genesis Of Vancouver a répondu le 10/27/2021 06:09 AM

Thank you for the great review! We hope you are enjoying your new ride, and look forward to serving your vehicle needs now and  in the future :)

WL
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William L.
Happy Valley, OR
2021 Genesis Gv80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2021
client vérifiéVérifié Client
10
Catégorie : Sales
I was able to get a car that is difficult to obtain
Vancouver Genesis was able to obtain for me, from the factory a Genesis GV80. This has proven to be a difficult vehicle to obtain. After taking ownership, I under stand why the vehicle is so popular. At this point all aspects of this vehicle are extremely impressive. The staff at Vancouver Genesis was friendly, helpful, and knowledgeable. The purchase process was very uncomplicated. The sales associate, Peter Gregg was vey kind and helpful, throughout the entire buying process. I really like the car and the dealership.
PATRICIA P. de Genesis Of Vancouver a répondu le 10/12/2021 06:35 AM

Thank you so much for the great review! We look forward to serving your vehicle needs now and in the future, please feel free to contact us with any questions or concerns you may have. Enjoy your new ride!

DK
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Debra K.
Portland, OR
2021 Genesis Gv80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Best new car purchase experience ever!
The staff at Genesis of Vancouver were not only friendly, but very knowledgeable about their product. From the time we walked onto the lot to the time we drove off in our new GV80, we were treated like royalty. It was a very exciting experience! A special thanks to Gary and Jim, our salesmen.
MM
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Michael M.
Beaverton, OR
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/24/2021
0
Catégorie : Sales
2021 gv80 fuel leak
My new 2021 gv80, with less than 250 miles, has a fuel leak noticeable in cabin & engin compartment. I tried to schedule a warranty appointment only to be notified by “Debbie”, the service representative that it would be two to three weeks to get the car scheduled for analysis and three months to get service. Also, no “loaner” vehicles available. This is the worst dealership in the Genesis family. Do not go to this dealership. It is a real life ripoff! I was forced to tow vehicle to Genesis of Bend to get service at a cost to me of $400.
HL
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Henry L.
Vancouver, WA
2022 Genesis Gv70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2021
client vérifiéVérifié Client
Catégorie : Sales
Love my Genesis GV 70!
I'm so impressed with this car and so glad I bought it!
Recommandé
WP
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Wendy P.
Hillsboro, OR
2021 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/06/2021
client vérifiéVérifié Client
Catégorie : Sales
Easy to close the deal
The employees at Vancouver Hyundai were easy to work with and the deal went through quickly.
Recommandé
PATRICIA P. de Genesis Of Vancouver a répondu le 07/07/2021 06:00 AM

Thank you for the 5-star review! We strive to give everyone a 5-star experience... We look forward to serving your vehicle needs now and in the future

JJ
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Jeddeloh J.
Portland, OR
2020 Genesis G80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2021
client vérifiéVérifié Client
Catégorie : Sales
Great people/Great service
will refer to a friend
Recommandé
R
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R.
Beaverton, OR
2021 Genesis Gv80
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2021
client vérifiéVérifié Client
Catégorie : Sales
Recommandé
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/20/2021
Catégorie : Sales
RAYMOND T U. de Genesis Of Vancouver a répondu le 04/26/2021 08:55 AM

We appreciate your patience waiting for your GV80 and hope its meeting all your expectations.  I think Peter has been in contact with you and I was wondering if there is anything we can do after for you to consider rescoring from a 4 to a 5.  There are many questions that address areas that Peter hasn't any control.  Unfortunately he is the only one effected by a sub-5 score.  We would appreciate your consideration of raising your score to a 5.
Thank you,
R. Todd Underhill

F
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F.
Vancouver, WA
2021 Genesis Gv80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2021
client vérifiéVérifié Client
Catégorie : Sales
Mdee
No comment
Recommandé
MM
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Michael M.
Vancouver, WA
2020 Genesis G70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2020
client vérifiéVérifié Client
Catégorie : Sales
Staff at Vancouver Hyundai
Very friendly and helpful, no high pressure. See previous comments for review of Hyundai Finance phone system which is a disaster
Recommandé
WG
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William G.
Olympia, WA
2019 Genesis G80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2020
client vérifiéVérifié Client
Catégorie : Sales
Personalized sales experience which was done out of the showroom (texts/phone calls)
Excelllent auto dealership. Not intimidation.
Recommandé
AM
gravatar
Arthur M.
Estacada, OR
2019 Genesis G90
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2019
client vérifiéVérifié Client
Catégorie : Sales
GREAT EXPERIENCE
Leased a G90 from Jake. Great job and great service all around.
Recommandé
TS
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Thomas S.
Vancouver, WA
2020 Genesis G80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2019
client vérifiéVérifié Client
Catégorie : Sales
Friendly no pressure sales staff.
Jake and the staff of Genesis of Vancouver made this process painless and easy. I recommend them for the purchase of the amazing automobile.
Recommandé
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