business image

Genesis Of Schaumburg

Score moyen
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(10 Avis)
50
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

Contact
(847) 519-9600
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
1020 E Golf Rd Schaumburg, IL 60173
Département des ventes' Avis
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(10 Avis)

JT
gravatar
James T.
Crystal Lake, IL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/07/2021
client vérifiéVérifié Client
3
Catégorie : Sales
Unprofessional and Poor Presentation
Very dissatisfied with this dealership. Unprofessional and a poor presentation and delivery of my vehicle. Would not recommend.

NS
gravatar
Nicholas S.
Bartlett, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/01/2021
client vérifiéVérifié Client
9
Catégorie : Sales
See below
Please see comments in the actual survey. Overall I’m happy with the purchase, salesperson, and most importantly the porter that cleaned the vehicle. They did an awesome job!

GC
gravatar
Guy C.
Arlington Heights, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2021
10
Catégorie : Sales
Customer for life
I have bought 7 cars at Patrick Hyundai. My latest addition was this past week. They have taken care of my entire family for more than a decade. Top notch service, always trying to understand my needs and wants and working with me to achieve them. Convenient location with a grade A selection of cars and SUV’s. I am a customer for life! Oh and Manny is a great representative for the outstanding folks at Patrick. Do yourself a favor go see him and let him help you get into a great vehicle.

PS
gravatar
Paul S.
Aventura, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great Experience for an SUV purchase.
The purchase process went great. I am contemplating another purchase for a family member very soon. The associate was very knowledgeable and courteous. I highly recommend him and the GV80.

RB
gravatar
Richard B.
Winnetka, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2021
client vérifiéVérifié Client
Catégorie : Sales
Great people and pricing options
The team was great to work with. Totally transparent pricing discussion and met every expectation one could ask. Great team,
Recommandé

JC
gravatar
jeffrey c.
Lake Zurich, IL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
01/21/2021
terrible service department
I gave the dealership 2 stars instead of the one they truly deserve because the new service manager seems nice and was apologetic. After genesis of Lake Bluff closed, my service dealer was changed to Schaumburg.
Genesis is sold under the idea of better service. They consistently did not show up for valet appointments they made, did not complete promised services, and did not provide promised estimates. This happened on 3 occasions until I finally decided to just sell my genesis altogether. I have had a hyundai or genesis for 21 years. Due to the service and warranty issues I will no longer be their customer.
Non recommandé

RH
gravatar
Robert H.
Palatine, IL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
01/06/2021
client vérifiéVérifié Client
Catégorie : Sales
Took very long time to purchase the car at the dealership
Took 3 hours of waiting to purchase my car. I think dealers should make an appointment for Genesis customers so they do not have to sit and wait for extended periods of time.
Recommandé

T
gravatar
T.
Oak Park, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/27/2020
client vérifiéVérifié Client
Catégorie : Sales
They had the car I wanted.
I was looking for a GV80 Prestige package and they had one of the few in the area.
Recommandé

JP
gravatar
Joel P.
Long Grove, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2020
client vérifiéVérifié Client
Catégorie : Sales
Genesis G70 review
Easy to deal with
Recommandé

JZ
gravatar
John Z.
Deer Park, IL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/05/2020
client vérifiéVérifié Client
Catégorie : Sales
2019 G80 Lease
Deal was good
Recommandé

10 sur 10 résultats
Entreprises près de chez vous
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(957 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(835 Avis)
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(7 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(612 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(726 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.