Vérifié ClientWe are very dissapointed that you did not have the 5 star experience that we always strive to provide. We have been reaching out to you to discuss the situation . Please contact us at your convience . I can be reached directly at 708-408-5364 Thank you . Roger Clegg Mgr Oak Park Genesis.
The only reason I went through with purchase was because of time, vehicle's color with options and my salesperson Mike Richardson was great. Overall experience was just horrible. They try to bully you to do their financing, they try to charge over MSRP, they try to duplicate fees that are already included in sticker price, Finance does not pay attention to detail, they discriminate against military if you don't use their financing, and porters do not properly clean and detail vehicles for delivery. I do not recommend this dealership and I won't ever return not even for service.