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Genesis Of New Castle

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(22 Avis)
91
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores
3,0
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

Contact
(302) 323-1100
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
120 South Dupont Highway New Castle, DE 19720
Département des ventes' Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(22 Avis)

VD
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Vernetta D.
Wilmington, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great customer service
Peggy brooks was excellent, definitely will do business with her again. She made sure I was comfortable with everything from my monthly payments to sitting in my 2022 genesis with me showing me as many features as she could before pulling off the lot.
NICHOLAS F. de Genesis Of New Castle a répondu le 11/29/2021 05:21 AM

Thank You Vernetta for that 5 star review. Please feel free to contact me at nflorio@hertrichs.com or 302-323-1000. Respectfully, Nick Florio General Manager.


JH
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John H.
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2021
client vérifiéVérifié Client
10
Catégorie : Sales
An easy car buying experience
Extremely professional and friendly staff. Beautiful facility. Very knowledgeable group.
NICHOLAS F. de Genesis Of New Castle a répondu le 11/01/2021 05:39 AM

Thank You John for that 5 star rating . Please feel free to contact ne at nflorio@hertrichs.com or 302-323-1100.
Respectfully, Nick Florio General Manager.


AM
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Andrew M.
Rehoboth Beach, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent
Very helpful salesman. Helped walk me through every step
NICHOLAS F. de Genesis Of New Castle a répondu le 10/29/2021 07:49 AM

Thank You Andrew for that 5 star review. Please feel free to contact me at nflorio@hertrichs.com or 302-323-1100. Respectfully, Nick Florio General Manager.


BL
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Brett L.
Millsboro, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great salesman
John R. Great salesman quick easy had everything prepared before hand and made it a super easy process.
NICHOLAS F. de Genesis Of New Castle a répondu le 10/12/2021 05:12 AM

Thank You Brett for that 5 star review. Please feel free to contact me directly at nflorio@hertrichs.com. Respectfully, Nick Florio General Manager.


BR
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Barbara R.
Dover, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/14/2021
client vérifiéVérifié Client
10
Catégorie : Sales
It was pretty fast and all my questions were answered right away. Was a pleasant experience
My experience buying my Genesis GV80 at New Castle was a pleasant experience. I would definitely go there again to buy another vehicle.
NICHOLAS F. de Genesis Of New Castle a répondu le 09/29/2021 05:25 AM

Thank You Barbara for that 5 star review. Please feel free to contact me at nflorio@hertrichs.com or 302-323-1100. Respectfully, Nick Florio General Manager.


SD
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Stephen D.
Townsend, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2021
client vérifiéVérifié Client
Catégorie : Sales
My new GV80
So far, no complaints! I love this vehicle. Smooth ride and so many worthwhile features. Still in the process of learning vehicle but coming along just fine.
Recommandé
NICHOLAS F. de Genesis Of New Castle a répondu le 04/08/2021 03:32 PM

Thank You Stephen for that 5 star review. Please feel free to contact me at nflorio@hertrichs.com or 302-323-1100. Respectfully,Nick Florio General Manager.


FM
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Frederick M.
Harrisburg, PA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/07/2021
client vérifiéVérifié Client
Catégorie : Sales
Overall Pleasant Experience
Peggy is the best. She picked up me and my wife from the train station and processed our purchase efficiently and in a professional manner. I would definitely recommend this establishment to friends and colleagues.
Recommandé
NICHOLAS F. de Genesis Of New Castle a répondu le 02/09/2021 05:58 AM

Thank You Frederick for your review, sorry we couldn't earn a 5 star  rating. Please feel free to share your concerns with me at nflorio@hertrichs.com or 302-323-1100. Respectfully, Nick Flofrio General Manager.


DO
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David O.
Wilmington, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2021
client vérifiéVérifié Client
Catégorie : Sales
Great Experience from Genesis of New Castle
We bought a Genesis G90 recently. What a nice car! Although Genesis of New Castle did not have the G90 in the color we wanted on hand, they found one in less than 48 hrs and made us a great deal. We are very happy!
Recommandé
NICHOLAS F. de Genesis Of New Castle a répondu le 02/03/2021 05:51 AM

Thank You David for that 5 star rating. Please feel free to contact in the future at nflorio@hertrichs.com or 302-323-1100. Respectfully, Nick Florio General Manager.


MR
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Michael R.
Pittsgrove, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2021
client vérifiéVérifié Client
Catégorie : Sales
Genesis of New Castle
My experience was excellent and easy to complete.Everything went smooth and easy except for the pages and pages of documents required to finish the buy . The sales Mgr Nick Florio was very helpful and went above standard in his attention to me. Well run organization!
Recommandé
NICHOLAS F. de Genesis Of New Castle a répondu le 01/23/2021 05:26 AM

Thank You Mike for your 5 star rating. It's always a pleasure doing business with you. Please feel free to contact me if you need anything . Nick Florio General Manager


NJ
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Nathaniel J.
Delaware City, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2021
client vérifiéVérifié Client
Catégorie : Sales
Review
The sale woman Peggy was a great help each step of the way in purchasing my vehicle. The staff were very helpful and informative on such a large purchase. I highly recommend shopping here for your new car needs
Recommandé
NICHOLAS F. de Genesis Of New Castle a répondu le 01/19/2021 05:26 AM

Thank You for that 5 star rating. Please feel free to contact me at nflorio@hertrichs.com or 302-323-1100. Respectfully,Nick Florio General Manager


RT
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Richard T.
Egg Harbor Township, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2020
client vérifiéVérifié Client
Catégorie : Sales
great
they cant do enough to accommodate you
Recommandé

JJ
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Jason J.
Smyrna, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2020
client vérifiéVérifié Client
Catégorie : Sales
Great staff had a good experience!
Was able to get exactly what I was looking for and a great deal happy with my new purchase!
Recommandé

BK
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Barry K.
Cherry Hill, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2020
client vérifiéVérifié Client
Catégorie : Sales
Friendly staff
A+
Recommandé

MF
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Mark F.
Townsend, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2019
client vérifiéVérifié Client
Catégorie : Sales
PoLo64
My first new car was the Hyundai GLS and now that I’m retire I’m calling this my last new car my last as a retirement gift a Hyundai Genesis. ;-)
Recommandé

WB
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Warren B.
Bear, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2019
client vérifiéVérifié Client
Catégorie : Sales
Great car
It was close to my area and nice.
Recommandé

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