My car went in for a recall, I had a car dropped off while they took my car to have the work done. Kaitlyn kept in constant contact with me and took a personal interest in making sure they did everything they could to make this experience an extraordinary one for me. I've never experienced First Class Service like this before and I've owned several high end brands. This makes me want to go buy another car. Maybe not this year though.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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