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Genesis Of Hilton Head

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(22 Avis)
67
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
67
Score NPS ®

Détails de l'entreprise

Contact
(843) 208-1234
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
51 Auto Mall Boulevard Hardeeville, SC 29927
Département des ventes' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(22 Avis)

AW
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anthony w.
Spartanburg, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2024
10
Catégorie : Sales
I could not have imagined a better car buying experience.
I traded a Tesla for a Genesis, being that I live in G'ville SC. my salesperson Misty Hutchinson made the sale as easy and flawless as could be. The car was delivered to me and the driver drove my trade back to Hilton Head. Every part of the deal was seamless, and I couldn't be more pleased. Today the new tags and registration arrived. AutoNation Genesis will be my first contact if we're ever back in the market.

RC
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Randy C.
Statesboro, GA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
02/09/2022
3
Catégorie : Sales
Dead car lack of response
Two week old gv80 prestige sitting dead after numerous phone calls with roadside assistance and dealer car sat for 9 hours before tow truck arrived who couldn’t even access battery and ended up dragging car onto truck with wheels locked leaving drag marks on concrete.After the sale it’s obvious support is sketchy at best not the actions of a caring or professional service and support team.

CG
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Charles G.
Bluffton, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Fantastic Experience
Great people,knowledgeable and friendly. Highly recommend this dealership

GM
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Gordon M.
Bluffton, SC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/23/2021
client vérifiéVérifié Client
7
Catégorie : Sales
Decent job
Except for defogging issues the G90 is great

RG
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Renee G.
Beaufort, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2021
client vérifiéVérifié Client
Catégorie : Sales
First class
Excellent Well done
Recommandé

CM
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Cosmin M.
Hardeeville, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2021
client vérifiéVérifié Client
Catégorie : Sales
Very professionals
I am happy with my decision to buy a Genesis g80!! Everybody on the Hilton head island dealer is very professional!!
Recommandé

WM
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Walter M.
Hardeeville, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2021
client vérifiéVérifié Client
Catégorie : Sales
Excellent sales team
It was a great place excellent sales team from the beginning to the delivery.
Recommandé

LC
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Lisa C.
Wilmington, NC
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/11/2021
client vérifiéVérifié Client
Catégorie : Sales
GV80
Purchased a GV80 from Genesis of HH, which was delivered to my home in Wilmington, NC the day after purchase. Less than 2 weeks after delivery, the check engine light came on. I called the dealership to discuss this and asked to speak to a sales manager. I left my call back information for a return phone call. That was 3 days ago...I am still waiting for a call. It appears that once they have made the sale and have been paid, they aren't interested in helping you any further. I expected more when purchasing a $70,000 vehicle. Very disappointed.
Non recommandé

WG
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Walter G.
Bluffton, SC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/18/2021
client vérifiéVérifié Client
Catégorie : Sales
JESSICA C., Service Director de Genesis Of Hilton Head a répondu le 03/22/2021 05:58 AM

Thank you for your feedback. Our goal is to have each of our clients satisfied with the purchase experience. We would love to speak with you and go over the vehicle and all the fun and exciting new features. Your sales consultant will be in touch with you to accommodate your needs.



Thank you,
Mike Butt
General Sales Manager



RW
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Randall W.
Ladson, SC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/02/2020
client vérifiéVérifié Client
Catégorie : Sales
Peacock Hilton Head Hyundai/Genesis
Nice facility & my car buying experience was pleasurable. My salesperson Nathaniel Beaver was polite, knowledgeable & professional. Never felt pressured for a sale. I would definitely do business with them again.
Recommandé

RB
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Rose B.
Bluffton, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/29/2020
client vérifiéVérifié Client
Catégorie : Sales
Attention given to the customers
The attention when I worked into the dealership. They were busy but attention was given to me as soon as I walked in.
I had a lot of questions which were answered. thus I came back the same day with my husband to look and speak with the sales person again
Recommandé

MP
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Mark P.
Hilton Head Island, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2020
client vérifiéVérifié Client
Catégorie : Sales
Treated like we were the only ones there (we weren't).
Great experience. Never felt rushed or pushed. Sales person was professional and knowledgeable. Facility was modern and nice. Good selection. Very customer focused.
Recommandé

JR
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John R.
Mount Pleasant, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2020
client vérifiéVérifié Client
Catégorie : Sales
Outstanding
On previous page
Recommandé

RT
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Robert T.
Hilton Head Island, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2020
client vérifiéVérifié Client
Catégorie : Sales
Good vehicle, good price, good salesperson.
Excellent
Recommandé

MH
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Michael H.
Port Wentwrth, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2019
client vérifiéVérifié Client
Catégorie : Sales
G70
Purchase was flawless
Recommandé

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