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Genesis Of Highland Park

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(28 Avis)
47
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
3
Total des ReScores
5,0
Moyenne de ReScore
47
Score NPS ®

Détails de l'entreprise

Contact
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
490 Skokie Valley Road Highland Park, IL 60035
Département des ventes' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(28 Avis)

JB
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John B.
Highland Park, IL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/08/2025
0
Catégorie : Sales
Can’t get anyone to answer the phone
This is the worst place to try to call. No one answers the phone have been transfer to 6 different people voice mail. Been calling all morning long to get an appointment. It’s been 5 hours now and still no response.

AN
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Ashley N.
Joliet, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2022
10
Catégorie : Sales
Buying My Genesis
I came to the car lot at the last minute hoping to leave with a new vehicle after a long day of searching and the salesman Grant made that happen for me! He was very nice and helpful, I told him what I wanted and what I can afford and he made that happen before I left! Thank you Grant I love my new 2023 G70!! If you go to this lot make sure u ask for my guy Grant!!

KT
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Kim T.
Chicago, IL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/21/2022
1
Catégorie : Sales
markup price without notify
After I put on a deposit, they told me i have to pay $4500 more on the car.

JQ
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John Q.
Highland Park, IL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/18/2022
0
Catégorie : Sales
Greedy
$3k markup on new vehicles because of “customer demand”.
This dealership is….greedy.
SHAHBAZ S. de Genesis Of Highland Park a répondu le 03/10/2022 02:20 PM

Do you have a few minutes available to go through your recent experience? I would love to go over everything to ensure you were taken care of with the utmost respect. Shahbaz GM for Genesis of Highland Park 847-831-5980


MK
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Michael K.
Milwaukee, WI
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2021
client vérifiéVérifié Client
Catégorie : Sales

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/27/2021
9
Catégorie : Sales
Very positive
My sales person was very helpful and knowledgeable about G80 vehicle. He was polite and patient in going over vehicle, making sure I had an understanding of car.
SHAHBAZ S. de Genesis Of Highland Park a répondu le 12/28/2021 10:20 AM

Thank you for the business!


AG
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Ari G.
Highland Park, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Genesis 5 star
Genesis Highland Park dealership was a pleasure to deal with in purchasing our new GV80.

GU
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George U.
Skokie, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2021
client vérifiéVérifié Client
10
Catégorie : Sales
GV70
It was my first dealing with Gregory Hunday - Genesis. I have been waiting for GV70 for several months and was very glad to find it at Gregory Hunday. The staff was knowledgeable, courteous, and fair.

DT
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Dawn T.
Deerfield, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2021
client vérifiéVérifié Client
Catégorie : Sales
GV80 Purchase
The dealership was clean-employees professional and friendly-my salesman Brian was awesome! So friendly, knowledgable, personable, and responsive.
Recommandé
SHAHBAZ S. de Genesis Of Highland Park a répondu le 08/02/2021 07:29 AM

Thank you for the business! 


TA
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Timothy A.
Northbrook, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2021
Great Dealership - Needs more space and larger inventory
I've bought 3 cars from this dealer, and I've always had a good experience in both sales and service. I wish they would have a newer and larger separate building and service center just for Genesis (which I thought was a requirement) and Hyundai and I wish they had a larger and better inventory. When I ordered my G90, it took 7 months for it to come in with the exact color and features that I wanted, but I blame Genesis for that, not the dealer. It looks like it is happening again with the GV80, with very small sporadic availability.
Recommandé
SHAHBAZ S. de Genesis Of Highland Park a répondu le 08/02/2021 07:29 AM

Thank you for the feedback, we are opening a new Genesis point separate from Hyundai, stay tuned! 


JH
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John H.
Libertyville, IL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/01/2021
Really can't believe what a bad experience this was....
Went there for the second time to check out the new Genesis GV70. This time they actually had two on the lot. Last time they told me they had it (but didn't) and then tried to steer me to another car. This time there were probably 8 employees on the floor. I asked a gentleman in an office if there were any sales people on the floor, he looked at me and said "no". that's it... no further comment. what?? They did unlock the one car so I could sit in it. No follow up from a salesperson as I was in the car. I asked another person sitting at a desk putting keys together (?) if he could help. "no" Again no further comment. Yikes! Don't know where their bad attitude is coming from, but endearing they are not..... Guess I'm not getting a Genesis....
Non recommandé
SHAHBAZ S. de Genesis Of Highland Park a répondu le 07/02/2021 03:09 PM

Thank you for bringing this to my attention, is there a time we could discuss the details of your experience? I apologize for you feeling neglected during your Genesis experience. Please email me so we have a properly scheduled time for your Genesis demonstration. Looking forward to hearing back from you, here is my email s.sheikh@gregoryautogroup.com


TK
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Thomas K.
Lake Forest, IL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/18/2021
client vérifiéVérifié Client
Catégorie : Sales
Convenience of location
Convenience of location
Recommandé
SHAHBAZ S. de Genesis Of Highland Park a répondu le 06/22/2021 09:46 AM

Thank you for your honest review, we appreciate the business! 


LH
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Leroy H.
Downers Grove, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2021
client vérifiéVérifié Client
Catégorie : Sales
purchase of new genesis G90
The G90 was advertised at a fair price. It was equipped as advertised and sold without unsavory attempts to jack up the price/.
Recommandé
KRZYSZTOF C., Manager de Genesis Of Highland Park a répondu le 05/19/2021 08:32 AM

Thank you for taking the time to review your experience with us. Congratulation on your new G90.


DB
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Dwight B.
Lake Geneva, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2021
client vérifiéVérifié Client
Catégorie : Sales
Purchase of a G=80
There were Genesis dealers closer to my home that Gregory's. I visited those, but I am glad that I drove the extra miles. They had the best deal (TrueCar helped with that aspect of the purchase), without hassle. I like that. Everything was upfront. Really liked the person ( Ben) who handled my purchase---His name is Benjamin Swislow. He is very knowledgeable. straight forward, and I recommend him highly. He is a very nice and honest young man. Overall, the buying experience was very pleasant.
Recommandé
KRZYSZTOF C., Manager de Genesis Of Highland Park a répondu le 04/09/2021 10:05 AM

Terrific review! Thank you very much! Congratulations on your new Genesis.


CK
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Charles K.
Libertyville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2021
client vérifiéVérifié Client
Catégorie : Sales
Great Experience
No problems hassle free! Pleasant experience.
Recommandé
KRZYSZTOF C., Manager de Genesis Of Highland Park a répondu le 03/10/2021 02:56 PM

Wonderful feedback. Thank you very much and Congratulations on your new GV80.


RM
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Robert M.
Antioch, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2021
client vérifiéVérifié Client
Catégorie : Sales
Friendl y, helpful, easy to work with and satisfying to buy from.
I gave them a five star rating, because that is what they deserved.
Recommandé
KRZYSZTOF C., Manager de Genesis Of Highland Park a répondu le 03/10/2021 01:55 PM

We appreciate this great review. Don't hesitate to contact us regarding any questions about your new vehicle.


1-15 sur 28 résultats
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