Yeah, right! Guess what I test drove several top cars in this class, and I have to say Car and Driver got it right. I have been looking for this vehicle for a while now. Imagine my surprise when I called and Gentry (he’s the man) said yes we have one you can drive. Drove it, came back, made a deal and now I’m a new Genesis owner.
Good salesman, Quinton, but unprofessional manager, Geoffery. He did not even greet or congratulate me on the day I took delivery of the vehicle, among other things.
I made probably one of the most logistically complicated automobile purchases one could do. I shipped my car to the dealership from my homestate for a tradein then had the newly purchased car shipped back to me. I had never done a sight unseen transaction for a car. This dealership was one of only 3 in the USA ?? which had the exact car that I wanted. I was pleasantly surprised at how we smoothly the process transpired. Kudos to all the staff involved with the purchase ? from the sales department to the business office. Thank you.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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