Can’t speak highly enough about this Swope dealership and their staff; both in the service dept and sales.
In the Sales Dept, David Helton and Stuart Begley, went ‘above and beyond’ in helping me re-install my Genesis app after my iPhone crashed, and instructed me on many features I had not been aware of; thanks to both of them for their assistance.
While getting my scheduled service, my Service Advisor, Junior Charlotte, went the extra mile to ensure all work was done to my satisfaction and went over all the work performed. He was especially attentive, when he learned my wife and I were leaving for a cross-country trip in our GV80 and made sure all the fluid levels had been topped off. Great service here always!
I highly recommend this dealership and especially the Service Dept to anyone considering a trade. By all means, check out the GV80; best SUV we’ve ever owned (former MB GLE and Audi Q7 owner)!
TONY D C., Fixed Operations Director de Genesis Of Elizabethtown a répondu le 02/08/2022 06:33 AM
Ronald, Thank you taking the time to complete your survey. your feedback is very important to us. We appreciate your business and look forward to your next service visit.
Tony Caldwell Fixed Operations Director 270-505-1200 Ext#520
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Vérifié Client
In the Sales Dept, David Helton and Stuart Begley, went ‘above and beyond’ in helping me re-install my Genesis app after my iPhone crashed, and instructed me on many features I had not been aware of; thanks to both of them for their assistance.
While getting my scheduled service, my Service Advisor, Junior Charlotte, went the extra mile to ensure all work was done to my satisfaction and went over all the work performed. He was especially attentive, when he learned my wife and I were leaving for a cross-country trip in our GV80 and made sure all the fluid levels had been topped off. Great service here always!
I highly recommend this dealership and especially the Service Dept to anyone considering a trade. By all means, check out the GV80; best SUV we’ve ever owned (former MB GLE and Audi Q7 owner)!