Put my car in the shop to have an antenna put on because the shark fan had broken off after about $600 later radio still not fixed and when the radio went in it was working I could get SiriusXM cannot get it now. Also, the spare tire does not fit my car First time me trying it out today and they said they couldn’t do anything about. It would not recommend Edmond Genesis.
EC
Eddie C.
Edmond, OK
03/14/2025
10
Catégorie : Service
I had an amazing experience purchasing my new to me car
I had an amazing experience purchasing my new to me car!
I had an amazing experience purchasing my new to me Genesis at Genesis of Edmond . My salesperson, Rajip, was incredibly knowledgeable and made the entire process smooth and enjoyable. He took the time to answer all my questions and was transparent about pricing. The dealership had a great selection of vehicles, and the atmosphere was welcoming. I would highly recommend Genesis of Edmond, Rajip and all of the staff at Genesis of Edmond to anyone in the market for a new car or used car!
KM
Kolby M.
Stilwell, OK
01/24/2025
10
Catégorie : Service
Fantastic dealership
Antonio Newton was super helpful and friendly. He answered all of our questions without being pushy. He was knowledgeable and let us test drive multiple cars.
KG
Kevin G.
Edmond, OK
05/28/2024
1
Catégorie : Service
Sold a “certified” GV70… issues!!!!
Shame on me for not test driving my “certified” GV70 at highway speeds and above, I test drove up to 55mph. While driving it home I noticed the hood fluttering (more than any other aluminum hoods…bad design), All the wheels have scuff marks on them, the car vibrated at hwy speeds. At home noticed at least one wheel was bent in the inside, steering wheel controls (phone button) wouldn’t work, door trim was damaged (during make ready I suspect). After three weeks waiting for a new wheel (under warranty) I picked it up, trim piece still not replaced as promised…was told a damaged one was sent and waiting for another, steering wheel button fixed…but the car still vibrates at 70mph +. Hoping it’s a balancing issue or could be another wheel is out of round, or possible suspension issue. Communicated this with my advisor Aaron on May 3rd but no reply as of May 28th. Called and left message with manager, Jeremy waiting to hear back. Once resolved I’ll update my review with my findings. Hoping for a positive outcome and a quick reply back. Until then I can’t post a better rating but hoping I can soon.
I always enjoy my interaction with Aaron and the service dept at Genesis of Edmond. I highly recommend them to anyone looking for five star service!! Thank you.
Aaron and the team turned my GV70 around faster than expected, and the concierge service is very handy. I've had nothing but great experiences with Genesis of Edmond.
Took car in for service. I must say Genesis of Edmond has improved tremendously. I actually don’t mind dropping car off now for service there. Aaron our service tech is amazing.
I bought my 2011 EQUUS from here and received nothing but awesome service. Just purchased a 2023 G90 and so far the service is just as awesome. The staff is friendly and helpful.
The service department was very helpful and friendly. My service advisor Aaron was very professional and answered all my questions honestly. Very happy with my service.
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