I made an offer on a used vehicle advertised on CarGurus. The dealer made a counter offer that was fine. When I received the proposal there was an extra $899 document charge. An extra $350 title fee. And an extra $350 registration. None of there fees were disclosed on the CarGurus website or on the dealers website. I spoke with the GM and said that I could register and title the car myself when I get back to Ohio, he said it's company policy that they do the title and registration. I don't care what a business wants to do or charge but it's a little shady when they don't disclose these things upfront.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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