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Client vérifié

2017 Genesis G80

11/25/2021

Vérifié Client

Catégorie : Service

Good organization

We now drive our third Genesis 80 and am very happy with this car. Our being at the aged stage of our lives this is likely our last car. However, we meet many Genesis owners and we share our opinions about Genesis. Just a week ago we met a couple with a 2010 Genesis 80 and their car was still beautiful. We had only a few complaints about the 2013 vehicle; we dislike the open roof and the GPS system is unsat. While the GPS system in the 2017 model is not much better, we use WAYS. Also, the only recall we've had in the Genesis is the chip replacement last year. That was corrected very professionally. My friends all hade major recall items in the various high brand models of their vehicles.

BARBARA J C. de Genesis Of Cocoa a répondu le 11/25/2021 01:50 PM

Hello,
Our team and I truly appreciate you taking the time on the busy holiday to share your feedback of your previous service visit. Customer feedback is very important to Cocoa Hyundai as it helps to improve service for everyone of our customers. Thank you, for your valuable business and I will be in contact with you on Monday regarding the concern of no valet service provided to you for your future maintenance visits.

Have A Nice Weekend!
Barbara Cherry
Customer Relations
(321)631-2444

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