If you are in the market for a Genesis Tony is the man to see. From the minute I stepped on the lot he was made the whole car buying process very streamlined and pain free! I never felt pressured to make a purchase. He gave me the information I needed to make an informed decision. I am so pleased with my car and the entire experience with Tony and the team at Genesis Clear Lake.
Overall, the experience was good. Javier was great to work with
RP
Ruth Ann P.
Friendswood, TX
10/02/2021
10
Catégorie : Sales
Call Ross to get your new Genesis
Ross was great to work with. He was very straight-forward and never tried to pressure me. He gave me exactly what I asked for and was attentive with follow up. I am not a car person, but I love this one! I wish it didn't have the silly tint added that I didn't want or want to pay for, but that's my only complaint with the car itself. My least favorite part of the process was the excessively-long wait to hear the after-market warranty pitches. I could have done with a streamlined version of that and been much happier with the overall purchase experience. Ross' part was smooth and easy. The rest was as salesy as you would expect.
The best service and very easy to don busniess with Genesis of Clear Lake. This is my 2 one I have purchase here. wonderful crew. Thanks for all your help.
The best Dealership you can deal with. Great people.
Thanks so much
Had a great experience from entrance of showroom to final vehicle delivery. I talked to Ross several times about a car and he was very patient. I found one fresh off the delivery truck and fell in love with it. We negotiated a fair deal for my 2018 Sonata and 2022 GV70. Still trying to figure out what some buttons do!! car is fabulous can hardly wait to drive it more.
Love my new GV80! Justin Mata was an awesome salesman and I would recommend him to anyone searching for a vehicle. Prompt responses, informative and patient! We are now a family who owns 2 Genesis - we love them!
Although I did not have plans to purchase a new vehicle when I took my G80 in for service. Ross Lambert was very helpful, professional and knowledgeable and convinced me that I needed the GV80. I am so happy that I made that purchase! Everyone at Genesis of Clear Lake was very pleasant and made this purchase an enjoyable experience!
I ordered the GV80 one year ago! Delivery was extended due to COVID ! Throughout the year James Anderson (Sales Professional) kept me appraised of delivery changes!
The delivery was finally made and went smoothly! Kudos to all involved!
We have been looking at Genesis cars for several years. When we finally decided it was time to go test drive them, we left the house at 10:30 in the morning to test drive cars. We ended up buying one — and brought our new car home that same evening.
I hate buying a car... The sales pitch, the waiting, the upsell game. Ugh. BUT, my experience with DeMontrond dealership and Genesis of Clear Lake was really smooth from start to finish. Our salesman James Alexander greeted us outside the building and was prompt to show us all the Genesis models. We were able to test drive two models the first day! It was a wonderful experience and I got a perfect luxury car that does everything!!!
The experience wasn't much difference than buying a Hyundai (wife owns a Santa Fe). I know they're still sold at the same dealership, unfortunately, but I expect there to be some form of differentiation, maybe some free Genesis gear at the least.
My brother purchased a 3 Series BMW. He went in for a complimentary oil change and they gave him a branded thermos and key chain... for a 3 Series!
I would love to receive any Genesis gear! Please send me something.
My salesman did a good job, moreso disappointed with the manager.
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