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Genesis Of Chantilly

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(23 Avis)
71
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5
6
Total des ReScores
5,0
Moyenne de ReScore
71
Score NPS ®

Détails de l'entreprise

Contact
(703) 480-9000
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
14848 Stonecroft Center Court Chantilly, VA 20151
Département des ventes' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(23 Avis)

RG
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Rachel G.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/26/2023
10
Catégorie : Sales
Excellent customer service!
I just wanted to say that one of your employees, I believe his name was Sean, was absolutely delightful! He was so helpful and patient with me and all my silly questions! He even opened the door for me! Such a respectful employee you have there! I will most definitely be coming back just because of this young man!

WO
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Walter O.
Centreville, VA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2022
client vérifiéVérifié Client
Catégorie : Sales

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
02/18/2022
4
Catégorie : Sales
Acquiring a vehicle process.
The purchase process took over three hours. I had to wait 90 minutes for a finance person to finalize the process. I had to sit at the salesman’s desk. I was purchasing with a bank cashier’s check and personal check. I would hate to find out how long it would take if I was financing through Genesis.
CHARLIE L S., General Sales Manager de Genesis Of Chantilly a répondu le 02/21/2022 03:53 PM

Thank you for your response. We are looking into the concerns you have addressed. Please let me know if there is anything I can to assist you in the future.






Charlie "Chuck" Singleton
General Sales Manager

Hyundai of Chantilly
Genesis of Chantilly
Cell: (202) 251-8157
Direct: (703) 480-8976


14848 Stonecroft Center Court, Chantilly, VA 20151
HyundaiofChantilly.com
GenesisofChantilly.net

CH
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Catherine H.
Bethesda, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Genesis GV70
I had a great experience purchasing our vehicle.
ALINA I. de Genesis Of Chantilly a répondu le 01/10/2022 09:11 AM

Catherine,

Congrats on your GV70! Thank you for the kind words and 5-star review!

Best,
Genesis of Chantilly 


DK
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Do K.
Fairfax, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Awesome service
Awesome service.
All staffs were so kind and professional.
ALINA I. de Genesis Of Chantilly a répondu le 11/30/2021 09:23 AM

Do,

Congrats on your GV80! Thank you for the kind words and 5-star review!

Best,
Genesis of Chantilly 


DW
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Donald W.
Brambleton, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Very good
Umar is a pleasure to work with.
ALINA I. de Genesis Of Chantilly a répondu le 11/26/2021 07:40 AM

Donald,

Congrats on your GV70! Thank you for the kind words and 5-star review!

Best,
Genesis of Chantilly 


LP
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Luis P.
Bristow, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent experience
James Cirnigliaro Went above and beyond to help us with our purchase, I am very happy and pleased with my Gv70 car.
ALINA I. de Genesis Of Chantilly a répondu le 10/01/2021 07:03 AM

Luis,

Congrats on your GV70! We appreciate you taking the time to leave us this 5-star review along with your feedback.

Best,
Genesis of Chantilly 

Employés avec lesquels vous avez travaillé

PM
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Peter M.
Ponte Vedra Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/22/2021
client vérifiéVérifié Client
10
Catégorie : Sales
GV70
Great vehicle, sales experience and service
ALINA I. de Genesis Of Chantilly a répondu le 09/24/2021 06:29 AM

Peter,

Congrats on your GV70! Thank you for the kind words and 5-star review!

Best,
Genesis of Chantilly 


WA
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Wissam A.
Centreville, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Great experience
Good service, knowledgeable staff
ALINA I. de Genesis Of Chantilly a répondu le 09/16/2021 06:34 AM

Wissam,

Congrats on your GV70! Thank you for the 5-star review along with your feedback.

Best,
Genesis of Chantilly 


WL
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Wonjae L.
Sterling, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2021
10
Catégorie : Sales
2022 G70 Sport Advanced
Great experience getting the new 2022 G70. Sales rep Mark was great to work with.
ALINA I. de Genesis Of Chantilly a répondu le 09/02/2021 06:21 AM

Wonjae,

Congrats on your G70! Thank you for the 5-star review and kind words!

Best,
Genesis of Chantilly 


WW
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William W.
Manassas Park, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2021
client vérifiéVérifié Client
10
Catégorie : Sales
GV70 Sport Prestige - Great Experience
Very knowledgeable and attentive staff, clean facilities, had the vehicle I wanted in stock, no "market adjustments" on vehicle pricing, no-pressure easy sales and transaction process. Teeba Abbas, my client advisor, was very knowledgeable of the operations and features of the two vehicles I looked at (2022 G70 Launch Edition and 2022 GV70 Sport Prestige) which contributed to my decision to purchase a GV70. She also responded to my follow on questions after the purchase. Overall great experience.
ALINA I. de Genesis Of Chantilly a répondu le 08/13/2021 06:15 AM

William,

Congrats on your GV70! We truly appreciate you taking the time to share your experience with us and we hope to see you again.

Best,
Genesis of Chantilly 


SC
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Suzanne C.
Marshall, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great experience
Constant feedback from the dealer and they went out of their way to find me the vehicle that I wanted.
ALINA I. de Genesis Of Chantilly a répondu le 08/11/2021 06:10 AM

Suzanne,

Congrats on your G80! We appreciate your feedback and we hope to see you again.

Best,
Genesis of Chantilly 

Employés avec lesquels vous avez travaillé

SD
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Scott D.
Marshall, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2021
client vérifiéVérifié Client
Catégorie : Sales
No BS sorry
This is a great dealer versus other Genesis dealers such as Alexandria Genesis that were rude and insulting. Not the case with Chantilly Genesis as they were great.
Recommandé
ALINA I. de Genesis Of Chantilly a répondu le 07/23/2021 08:12 AM

Scott,

Congrats on your G80! Thank you for the 5-star review. We truly appreciate your feedback.

Thank you,
Genesis of Chantilly 

Employés avec lesquels vous avez travaillé

MB
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Marc B.
Boca Raton, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2021
client vérifiéVérifié Client
Catégorie : Sales
Great dealership.
It is a great vehicle. My only criticism is Genesis really needs to work on the ease of use to the cars technology. It’s simply not as user friendly as it could be. We also purchased a 2020 Mercedes 450 GLE for our home in Florida. I view the cars as comparable, but the Mercedes technology is easer to navigate.
Recommandé
ALINA I. de Genesis Of Chantilly a répondu le 06/29/2021 09:20 AM

Marc,

Congrats on your GV80! Thank you for the 5-star review! We appreciate your feedback.

Best,
Genesis of Chantilly 

Employés avec lesquels vous avez travaillé

RM
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Robert M.
Aldie, VA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/22/2021
client vérifiéVérifié Client
Catégorie : Sales
Bad Overall Experience
Not a good experience, but it's the vehicle I want and there's no other location within 45-60 minutes. I struck out at those.
Non recommandé
ALINA I. de Genesis Of Chantilly a répondu le 06/24/2021 11:53 AM

Robert,

We are truly sorry to hear about your recent experience with us and appreciate you bringing this to our attention. We are getting with our team to look into this matter further matter. 

Thank you,
Genesis of Chantilly 

CHARLIE L S., General Sales Manager de Genesis Of Chantilly a répondu le 06/26/2021 09:38 AM

Thank you for your business again. Kaled will contact to set up an appointment for another delivery. 




Charlie "Chuck" Singleton
General Sales Manager

Hyundai of Chantilly
Genesis of Chantilly
Cell: (202) 251-8157
Direct: (703) 480-8976


14848 Stonecroft Center Court, Chantilly, VA 20151
HyundaiofChantilly.com
GenesisofChantilly.net

SS
gravatar
Steven S.
Oak Hill, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2021
client vérifiéVérifié Client
Catégorie : Sales
Genesis GV80 is the bomb!
Great super friendly staff and a great ride is all I have to say. Now I own a car I love.
Recommandé
ALINA I. de Genesis Of Chantilly a répondu le 06/08/2021 06:40 AM

Steve,

Congrats on your GV80! Thank you for the 5-star review along with your feedback.

Best,
Genesis of Chantilly 


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