Not happy to be charged upfront for headlamp and labor to just order headlamp without further information
Routine maintenance was done well. Not good customer service for a luxury brand to charge upfront for parts and labor that have not been done. When I called 3 weeks later, there is no information as to when the headlamp will be in or when it can be replaced.
Cesar M., Service Director de Genesis Of Central Florida a répondu le 01/10/2022 04:49 AM
Thank you for taking the time to fill out our survey, we apologize we did not meet your expectations. We value and appreciate you as a customer and hope that on your next visit we can meet your expectations.
Cesar Marquez Service Director
HYUNDAI OF CENTRAL FLORIDA 17325 East Highway 50 Clermont, FL 34711 407-554-7900 cmarquez@hyundaicfl.com
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