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Genesis Of Cary

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(25 Avis)
78
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5
7
Total des ReScores
5,0
Moyenne de ReScore
78
Score NPS ®

Détails de l'entreprise

Contact
(919) 447-3900

Heures d'ouverture

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 7:00 PM
Sun
12:00 PM - 5:00 PM
* Heure de l'Est (É.-U. et Canada)
5000 Old Raleigh Road Cary, NC 27511
Département des ventes' Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(25 Avis)

MA
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Mehrdad A.
Chapel Hill, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2023
10
Catégorie : Sales
Complimentary service
I'm very happy with Monica Gupta's service on my car. She displayed exceptional professionalism and addressed all the issues I had, including a persistent and annoying squeaky noise that she went out of her way to locate and resolve. I'm thoroughly pleased with her and the quality of service provided by Genesis.

JR
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Jeffrey R.
Raleigh, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great Product! Great Dealership!
Had a great experience at Genesis of Cary!

DP
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Dinesh P.
Morrisville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2021
client vérifiéVérifié Client
0
Catégorie : Sales
Happy
Happy

LC
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Lenora C.
Evans, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2021
client vérifiéVérifié Client
8
Catégorie : Sales
Drove a long way and it was worth it.
Found the exact car I was looking for. Fair price in a sellers market. Drove 5 hours and did not regret it. Everything was as they had stated in writing. Love the car.

MC
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Manuel C.
Cary, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Purchased gv80
Worked with Glenn who was excellent during purchasing process- very accommodating and pleasant trying to find a vehicle during these challenging times of limited inventory. He personally delivered vehicle to my home and explained everything. Would highly recommend him when considering a Genesis vehicle.

PM
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Paula M.
Fuquay Varina, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great customer service
Joseph was awesome from the beginning to the end of our purchase. Excellent customer service from everyone, sending other potential customers your way.

WE
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Wendy E.
Apex, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/10/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great experience!
Mark was wonderful to work with! They were all very patient and made sure they found the right car for me because I knew what I wanted. I LOVE my new car.

JW
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Joseph W.
Arden, NC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/10/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Good distance sales experience.
The Johnson family of dealerships did it again. Great service and recognition of loyal customers. Good sales process and great delivery service.
CARL D J. de Genesis Of Cary a répondu le 08/28/2021 10:25 AM

Good Afternoon,

Thank you for telling us about your experience with you. We want your experience to be nothing but truly exceptional in everything we do. I will have Mr. Potter reach out to you to see if there is anything we can do to make your experience even better!

Kind Regards,

Carl Johnson
GM Genesis of Cary


JD
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Jason D.
Cameron, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/03/2021
client vérifiéVérifié Client
Catégorie : Sales
Great experience
Mark was great
Recommandé

SS
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Syed S.
Cary, NC
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2021
client vérifiéVérifié Client
Catégorie : Sales
Recommandé

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/26/2021
Catégorie : Sales
CARL D J. de Genesis Of Cary a répondu le 07/27/2021 11:24 AM

Good Afternoon Sir,

I thank you for your feed back. We want to you to truly have an exceptional experience here at Johnson Genesis of Cary. We saw that there are some areas that we can improve on and we want it to meet and exceed your expectiations. I have spoken to Nick and he would be happy to do a re-delivery of your vehicle and a more indepth explination of any feature you would like to explore. In addition, we would like to offer you a reclean of your vehicle whenever it is best for you. Finally, we want you to feel that the process was as smooth as possible and we are sorry for it not being more streamlined. Nick will be reaching out to you to see how we can make your experience truly Exceptional!

Kind Regards,

Carl Johnson 
GM Johnson Genesis of Cary


KH
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Kathy H.
Carthage, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2021
client vérifiéVérifié Client
Catégorie : Sales
Great experience
Relatively simple process in purchasing my Genesis, time-efficient, and knowledgeable salesperson.
Recommandé

KW
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Kimberly W.
Fayetteville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2021
client vérifiéVérifié Client
Catégorie : Sales
Great buying experience
I drove from Fayetteville because of your larger inventory of genesis G 80 that I wanted to look at! My sales person Joe and my finance gal Julia were the perfect combo and made the experience actually fun! I was treated with respect and it almost felt like making new friends during the process! Love my new vehicle and would definitely recommend this dealership
Recommandé

BM
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Bruce M.
Chapel Hill, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2021
client vérifiéVérifié Client
Catégorie : Sales
Friendly, helpful, and quick
I had a great experience buying at Genesis of Cary. Everyone was very welcoming, friendly and helpful. My salesman, Joseph Potter, was great, and I'm extremely happy with my new G70.
Recommandé

WC
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William C.
Ocean Isle Beach, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2021
client vérifiéVérifié Client
Catégorie : Sales
Made buying easy
Mark was knowledgeable and honest with anything asked. Because of health issues in my home, Mark made buying/leasing so easy and missed nothing in terms of accuracy and efficiency. Making it that easy helped me enormously. I think that we found that buying from home is a distinct possibility.
Recommandé

AK
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Andrew K.
Raleigh, NC
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/06/2021
client vérifiéVérifié Client
Catégorie : Sales
Could have been way better
We bought a gv80. Our sales guy was great! Very helpful

The car was delivered with plastic all over the inside. It even had a sticker on the front window that said test drive complete. We were told the car had just come from detailing. No way that happened. Very disappointing
Non recommandé
JOHNNY B. de Genesis Of Cary a répondu le 06/01/2021 07:37 AM

We called and spoke with guest and we told him we would reclean his car or pay for him to go to his detailer up to 150 to have it done the way he likes. He thanked us and said he would rescore us. He did and gave us a 2. JB


1-15 sur 26 résultats
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